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My low battery light is flashing after only two weeks use, I only have one cat so limited use of the cat flap any suggestions or is the catflap faulty

asked on 17 December 2014

Showing 1-8 of 8 answers

Check the two optical sensors in the tunnel at the top near the door (outside) are clear and not obscured by cat hair. Also check that the bottom part of the tunnel where the cats belly goes when it comes in is still clean too. If either of these two are a problem then the unit thinks there's a cat in the tunnel and it switches on the microchip reader which uses a lot of battery. We have a long haired cat and the outer part of the flap near the hinge with the draft excluder needs regular cleaning to stop this happening. Good luck
Gav B
· 17 December 2014
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Hi there - I would suggest to replace the batteries - if they are a cheaper brand or have been used at all then it drains them quickly. Duracell work perfectly, change them all at the same time (like you would tyres) :)
SuzyQ
· 17 December 2014
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Yep. Sounds like you've got a faulty unit. Just check to see if the batteries are fitting nice and snug. I would expect under normal use that the batteries would last about a year ! If not E-Mail the company through Amazon and get another one sent out to you. All the best , Rog.
Rog'
· 18 December 2014
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I’ve had one of these cat flaps for years and i only need to change the batteries annually, I have 3 cats by the way.
Ms A. Parry
· 23 August 2018
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I have had this catflap for 3 years and it eats batteries: I have to change them every 3-4 weeks. Cleaning the sensors doesn't seem to make much of a difference, and expensive batteries last only marginally longer. This is my only criticism. It does the job brilliantly, with no unwanted visitors.
Xanthe
· 10 April 2017
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I have had 6 months and still on same set of batteries. I brought the most expensive Duracell ones.
Mr. D. Anderson
· 18 October 2017
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Maybe Due to a hesitant cat - approaching flap and getting it “clicking” - I would change batteries and if it happens again, look into the cause ?
Trismyth
· 23 November 2018
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We have just changed our batteries for the first time, 12 months after installing. We have two cats, used supermarket brand batteries and have never cleaned the sensors - perhaps we have been lucky.
LIndy
· 01 January 2018
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