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Zeo Sleep Manager Pro+ Mobile - Watch, Monitor and Track Sleep, with SmartWake Alarm Clock

3.1 out of 5 stars 9 customer reviews

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Product details

  • Boxed-product Weight: 381 g
  • Item model number: Zeo Personal Sleep Coach
  • ASIN: B006GHC4GO
  • Date first available at Amazon.co.uk: 30 Nov. 2011
  • Average Customer Review: 3.1 out of 5 stars 9 customer reviews
  • Amazon Bestsellers Rank: 597,124 in Kitchen & Home (See Top 100 in Kitchen & Home)
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Customer Questions & Answers

Customer Reviews

3.1 out of 5 stars
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Top Customer Reviews

I don't tend to review many things on Amazon, but I really don't want other people being as disappointed as I have been with this product.

The device itself is neatly detailed and sits well alongside the iOS devices it is designed to work with. The data is interesting and I should point out I have not suffered any of the discomfort that other users have complained of, even after using it for three months straight.

However whilst I find it interesting to know how my sleep breaks down, the real useful correlations are with the external factors, and these are recorded in the journal.

Unfortunately the Journal is on the website and this employs Flash. So if like the other iOS users you are unable to do this when you wake up you tend to forget about it; or it becomes a chore.

This is a major disappointment and flaw in the usable functionality of this product. The UI is what would turn this from being an expensive gimmicky gadget into a really handy tool for working out how to sleep better.

So 4/5 for the device itself (should have desisgned it to run off a standard USB adaptor instead of your propriety one!)
But 1/5 for the usability and long term usefulness.

The other issue is the cost of the headbands....Ouch! These should be £15-20 for a three pack. Way too expensive at the moment...and unless they make the UI into something people will use it is unlikely that the cost of the accessories will do anything other than rise.
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What you are really buying here is a way of uploading your sleep related data to the Zeo website where you can store, analyse it, investigate and perhaps alleviate any sleep problems you may be having. The website and the functions it offers are the key to this product. You can use this product to upload your data via your iPhone over bluetooth or with the separate bedside display version, seemingly no longer available from Amazon UK, which uses a data card and your PC. The older beside unit is considerably more expensive and more fiddly to use but does double as an attractive bedside clock and alarm.

The rechargeable sensor unit clips into the headband - which should be replaced every 90 days at the cost £18 - after charging on the rather fiddly and awkward dock it can be adjusted to fit your head. To avoid slipping off during the night it must be worn fairly tightly. This can be uncomfortable at first but after a few days one gets used to it. The main sleep problem I have had was in getting accustomed to the headband. The first night I hardly seemed to sleep at all! The unit connects to the iPhone by Bluetooth quickly and easily with a stable connection. After connection you are prompted if necessary to download and install the free iPhone app. The iPhone or other suitable iOs device must be left switched on and with the Zeo app running in the foreground all night. This means the phone must be plugged in to mains power and perhaps with the screen covered up to avoid light leak. If you put the Zeo app to the background then it seems the data connection is lost - but why would you need to do this as setting up the Zeo should be the final act before going to sleep. In the morning you end the session using the iPhone app.
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Being a big fan of the Withings products (WiFi Scales, Blood Pressure Monitor and Baby Monitor) and seeing that sync'ing with the Zeo Sleep Manager was an option on their latest App I was quite excited to give it a try. I generally don't have too much problem sleeping but often wake up feeling tired. I've tried a few Apps that supposedly wake you at the best time by resting your phone on the bed but none worked!

How disappointing that the product failed to live up to expectations and will be going back to Amazon after less than a week. For me, an interesting concept has been badly designed and implemented for the following reasons:

1. Comfort, or lack of! I found it impossible to find a comfortable position adjusting the headband, which has to be fitted too tight if you want it to stay on all night. Out of 5 attempts it came off 3 times and when it was tight enough to stay on I found it much more difficult to get off to sleep as it just wasn't comfortable. I guess you might get used to it over time, but too many other problems

2. App. Ok this probably isn't a showstopper, but for the App to track the sleep data the iPhone needs to be on and in an unlocked state. I really like the Do Not Disturb feature in IOS6 (which suppresses any calls or notifications between a set time) but this only works when the phone is locked, so its easy to forget to mute the phone leaving it to beep away throughout the night. You also can't add any other details about your nights sleep on the App and need to use the website for this (see below)

3. Website. The website is pretty good and has lots of useful information but, as pointed out in an earlier review, it has been written using Adobe Flash, which is hopeless if you're using an Apple iDevice.
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This seems to be the only device of its kind other than a proper medical version costing 100s of times more. However it's still a very expensive gadget if it doesn't work! I would guess this isn't the sort of thing that would appeal to a hypochondriac. Some of the reviews for this and its sister product (with a base unit) appear, like me, to start from a sceptical viewpoint; not written by the sort of people who would buy a cream that would ensure they would never age despite the claims of clinical trials to the contrary! I have some technical knowledge which I hope to be able to add to the debate.

I will begin briefly with why I purchased the device. I don't generally have trouble in getting off to sleep (I have developed an almost foolproof technique) but I do sometimes get woken by low-level noise, heartburn or other minor distractions and then can find it difficult to get back to sleep. This is especially true when I have something on my mind. This can be something pleasant or something worrying or stressful. Either way, if my mind becomes active after awaking, I can have trouble getting back off. I also like an alcoholic nightcap to go to bed with (note, this is not my foolproof way of getting to sleep)! I'm aware this is claimed to help you get into a deep sleep can disrupt sleep patterns later in the night. I was interested to know if this was true in my case. I would be able to experiment with and without a nightcap and see if there was a difference in my sleep pattern. Why give up something you enjoy if it's not a problem?

Before purchasing, I looked at the Zeo website where there was a fair amount of information from various sources. There were two abstracts from `clinical trials'.
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