Top critical review
11 people found this helpful
When I got the laptop it looks and feels really nice. A lot better than expected
on 6 October 2014
It seems to me there are two types of reviews on here. Those that rate the laptop really well and those that slate windows 8. Here's my explanation:
When I got the laptop it looks and feels really nice. A lot better than expected.
I started it up and it takes a long time to boot. Then eventually you get the start screen. Windows 8 is totally unusable as an operating system on its own. If you dont believe me, just google it.
So, you have no choice but to upgrade. This is free however, so its not too bad. Or so you think.
You cant just update to windows 8.1. You have to update all of the patches for 8 first. There are 103 of them. So I spent 20mins trying to figure out how to navigate to the control panel and start the update.
At last I started the download. I started this at 10am Saturday morning. I left it running at at 2pm it was still going. Then the configuring profile part crashed leaving windows unbootable. I used my desktop to google a solution and apparently you just had to leave it running for 2 hours and it would sort itself out. This is a known issue and happens with this this (any many other) laptops during this update.
Well I left it for 2 hours and no joy, so afer much more googling I found that you can reset back to factory settings by pressing f9 during boot.
So its not 4.30pm and im back to where i started.
I then retried again, but this time only one update at a time. The machine rebooted and decided it would download another 90 updates on its own.
I left it running and at 9pm it had completed all 90 successfully. I then tried to instal 8.1 but i needed to install more 8.0 updates. Just 12 more, so I did that and it took until 11.30pm.
Once these installed, I tried 8.1 again but it still said I needed more updates. I checked windows update and another 60 updates had appeared.
So I left this overnight running.
During this time, I checked the cpu, ram and disk IO to see why it was taking so long to install these updates. The ram was fine, usage was about 2.5 gb but the disk io was at 100% and processor at 80+%.
The disk is simply not fast enough and the processor not powerful enough to install the updates. In other words the hardware was not fit for purpose.
At this point I thought id have to return it.
In the morning, I found the updates had installed and I could finally install 8.1.
I did this, and it took another 4 hours. It was now 2.30pm on Sunday and I had 8.1 up and running.
To my amazement, the processor and disk IO is fine and the os is running smoothly.
So in other words the hard ware is fine. It just cant run 8.0.
So it took 36 hours of pain to get a working OS.
I therefore give this 2 stars because at the point of sale it is not fit for purpose. I dont give it one star because you can get it to be fit for purpose with a lot of pain.