- Hardcover: 390 pages
- Publisher: Artech House; 2nd Revised edition edition (30 Nov. 2008)
- Language: English
- ISBN-10: 1596931922
- ISBN-13: 978-1596931923
- Product Dimensions: 18.4 x 2.9 x 26.1 cm
- Average Customer Review: 5.0 out of 5 stars See all reviews (5 customer reviews)
- Amazon Bestsellers Rank: 65,839 in Books (See Top 100 in Books)
- See Complete Table of Contents
Workflow Modeling: Tools for Process Improvement and Application Development Hardcover – 30 Nov 2008
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About the Author
Alec Sharp is the founder and senior consultant of Clariteq System Consulting, Ltd. in West Vancouver, British Columbia, Canada. He is a founding member and past-president of the British Columbia DAMA (Data Administration Management Association) chapter. Patrick McDermott is president of McDermott Computer Decisions, Inc., in Oakland, California. He received his B.A. in Economics from California State University at Sacramento. He has served as director of the Data Management Association (DAMA).
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Top Customer Reviews
Every year I buy a number of technical or academic books to expand my knowledge for my work.
What these books don't do is tell you HOW to go about doing the things they intellectualise on.
This book provides an excellent - unparalleled - description of HOW to go about modeling business processes in real-life
* exceptionally well writeen - clear, concise, well planned
* written by people who know how to impart knowledge - there ARE techiques for this that DO work
* well produced - good paper, clear font, EXCELLENT diagrammtic examples
* humane and ethical - the authors obviously value people and the work they do as much as - actually more than - the proceses they wrok within (suffer within?)
* practical - provides not only a framework - but examples, tips, experiences, advice, guidelines.
This is one of the best business books I have read in the last decade.
If you need to work on Business Processes (in any way) with users and stakeholders - don't hesitate - buy this book. It will change your life.... (your work life I mean!)
Every Senior Manager should be acquainted with its contents.
All this means we are creating workflow models and this book will make you infinitely better at it then you are now. It is a treasure trove of practical tips and techniques that you will use every day. Buy it, read it, do it. Then read and refer to it again and again and keep getting better at what you do.
I found a suggestion to read it in a PowerPoint presentation speaking about "How process modeling save our project from failure". I was new in my job and I was searching for an easy explanation of "what a business process is", "where to consider it's start and end" and "how to describe the process best". Here there are the answers - written in clear and easy to read way.
I recommended it to all my colleagues and "consultants" (today I know much more than them in this field!). And I recommend it to you.
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