Top positive review
21 people found this helpful
Exemplary customer support
on 3 September 2015
Bought it to replace my defunct XP pc. Plugged in to all my peripherals and, after adding drivers and installing previously used software, it worked just fine. Very pleased indeed with such a bargain.
BUT .. after about 3 weeks of use, there was a click and the screen suddenly went black during an editing session - after which the computer never booted properly again. HandyGeekUK were most helpful - after an exchange of emails (over the bank holiday weekend too!) it seemed likely that the cause was power supply failure. 2 days later I received and installed a replacement power supply unit from them. After running repair and system restore, my pc was back up and working, almost as if nothing had happened. Phew!
So - when you read:
"And the rule of thumb for electronics is: if they run, they will likely run forever! "
under refurbished product in the product description, take it with a pinch of salt and note the word LIKELY!
But I'm really not grumbling, and as the outcome is just fine now, I'd like to thank HandyGeekUK for being so helpful and responding so quickly.