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The Wilkinson Sword Rake delivered today is the worst product I have ever seen and is being returned
on 28 April 2015
The Wilkinson Sword Rake delivered today is the worst product I have ever seen and is being returned. The issues are :-
1. the Rake is not the same as the one shown in the picture which shows a flat head rake, the one delivered has a curved head and is fixed to the shaft in a different manner. I especially wanted a flat head rake, as shown in the picture, to replace an earlier Wilkinson Sword rake.
2. The head is not fixed securely to the wooden shaft and moves about.
3. The head has been welded to the stubby shaft that affixes to the wooden handle crookedly. The head on the shaft is at least 10 mm out of true.
This product is a disgrace and Wilkinson Sword should be ashamed that it is being sold under their name given their past reputation.
Previous Wilkinson Sword tools I have purchased have always met the high standards that I would expect from such a brand name.
It is very sad that such a bad product is able to pass any quality inspection, and appears to me a 'second', are now being marketed under their name.
I would advise anybody considering a similar purchase to look elsewhere.