So I bought the first 'Flagship' Wileyfox Storm in 2015 - after returning 3 of them all faulty on arrival I bought a different phone entirely.
That phone has now died so thinking QC must have improved and wanting to support a UK company I bought (via Amazon) the Swift 2 x. Within a few hours of setting it up I find that it randomly reboots itself. This gets worse as the day goes on so I email support - to be advised that my ticket will be responded to in up to a weeks time!
Do you really think that's good enough for a Brand new handset? Don't you think most people will just return it to the retailer instead.
Anyway Google revealed thousands of others with exactly the same problem who just seem to be being fobbed off by Wileyfox. I did a factory reset and even running the phone with not a single app installed the problem persists. So returning to Amazon to buy a more reliable brand.
Perhaps I should have known better than to try again!
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From the manufacturer
We are Wileyfox
New and fresh, born in London, challenging and different. We face the world on our terms and with a fox in your pocket, you can choose to enhance your world through a pure experience – the way you want.
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Android Oreo 8.1 - We always ensure you have the latest Android OS. |
Android Pay - You can now make secure payments quick and easy. |
Qualcomm Snapdragon Octa-Core Chipset - The mother of all processors. |
Finger Print Security - Stay secure and unlock your device super fast. |
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Memory and Speed - 32GB Internal Memory and 3GB of Speed. |
Snap like a PRO - Super high quality snaps with filters galore. |
Solid Screen Protection - 10X tougher then normal smartphone screens. |
Quick Charge 3.0 - Re-charge 7X faster and stay charged longer. |
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| Wileyfox Swift 2 X | Wileyfox Swift 2 Plus | Wileyfox Swift 2 | |
| OS | Android Oreo 8.1 | Android Oreo 8.1 | Android Oreo 8.1 |
| Screen | 5.2" FHD in-cell IPS 2.5D Gorilla Glass | 5" HD IPS 2.5D Gorilla Glass | 5" HD IPS 2.5D Gorilla Glass |
| Chipset | Qualcomm MSM8937 Snapdragon 430 Octa-core Processor | Qualcomm MSM8937 Snapdragon 430 Octa-core Processor | Qualcomm MSM8937 Snapdragon 430 Octa-core Processor |
| Memory + Speed | 32GB onboard, 3GB RAM, expandable up to 128GB | 32GB onboard, 3GB RAM, expandable up to 128GB | 16GB onboard, 2GB RAM, expandable up to 128GB |
| Primary Camera | 16MP, f/2.0, autofocus, PDAF, dual-LED flash | 16MP, f/2.0, autofocus, PDAF, dual-LED flash | 13MP, autofocus, PDAF, dual-LED flash |
| Secondary Camera | 8MP OV sensor (best in tech) | 8MP | 8MP |
| Battery | 3010 mAh | 2700 mAh | 2700 mAh |
| Additional Tech | NFC, Android Pay, Fingerprint Reader, Qualcomm Quick Charge 3.0, Type C, Dual SIM (x1 Micro, x1 Nano) | NFC, Android Pay, Fingerprint Reader, Qualcomm Quick Charge 3.0, Type C, Dual SIM (x1 Micro, x1 Nano) | NFC, Android Pay, Fingerprint Reader, Qualcomm Quick Charge 3.0, Type C, Dual SIM (x1 Micro, x1 Nano) |
24/7 Live Chat
We've now made it easier for you to learn more about your device and to provide you with technical support. In 2018, we introduced Wiley Care into all new Wileyfox smartphones, including the Swift range of devices. Wiley Care gives you peace of mind knowing that you can reach out to us via the 'Care' app on your Wileyfox smartphone for educational or technical support about your Wileyfox Android Smartphone and best of all, a real agent will be on the other end ready to respond to you.
What's more, because it's 24/7, it doesn't matter where you are in the world, there will always be a UK agent available to help solve any questions you may have. Voila!
Customer Questions & Answers
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