Had a bad time with CityLink? If you ever had a CityLink delivery, it was late or damaged or both - very few exceptions (2%).
Yes, only 2% of CityLink deliveries happen on the contracted day without damage to the item.
My advice, make an order with Amazon but if you see a CityLink tracking number then immediately cancel the order. You can do this without all the 'printing a returns label to stick on an as yet undelivered item' issues by talking to Amazon direct - they will call your home or mobile so you won't get charged.
To get a customer service call from Amazon, login and then use the following URL: https://www.amazon.co.uk/gp/help/customer/contact-us
Distance selling regulations say you can return an undamaged item no questions asked for up to seven working (10 actual) days. Give your stated reason for return as the delivery is by CityLink and you have had persistent problems with non-delivery and damaged goods, hence you want the order to be cancelled to save yourself a great deal of expected trouble.
If enough of us immediately cancel orders once we know it's CityLink then Amazon will get the message.
Amazon - thinking of removing this post? It's being watched by the BBC!! Oh the joy of Twitter.