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What Is Six Sigma? Paperback – 16 Nov 2001

4.4 out of 5 stars 8 customer reviews

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Product details

  • Paperback: 96 pages
  • Publisher: McGraw-Hill Education (16 Nov. 2001)
  • Language: English
  • ISBN-10: 0071381856
  • ISBN-13: 978-0071381857
  • Product Dimensions: 15.2 x 0.5 x 22.6 cm
  • Average Customer Review: 4.4 out of 5 stars 8 customer reviews
  • Amazon Bestsellers Rank: 835,294 in Books (See Top 100 in Books)
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Product description

From the Publisher

 Brief, 98-page summary of Six Sigma designed to be read in 60 minutes. (15,000-20,000 words)  Written for employees, addressing employee's questions and concerns (whereas The Six Sigma Way is written for managers)  Authors are Six Sigma experts and trained “blackbelts” at GE for GE's Six Sigma.

From the Back Cover

The First Six Sigma Primer Written Especially for Employees

Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. What Is Six Sigma? explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.

This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of:

  • The fundamentals and foundations of Six Sigma
  • The essential roles employees play in Six Sigma
  • The changes and challenges they are likely to see
  • Case studies of employees using Six Sigma to identify--and correct--major problems

More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. What Is Six Sigma? will help spread the message of Six Sigma around any organization simply and clearly.

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28 May 2017
Format: Paperback|Verified Purchase
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16 March 2002
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14 May 2003
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18 April 2010
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13 January 2010
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11 February 2011
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14 January 2013
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8 January 2015
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