What Makes a Leader
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Most helpful customer reviews on Amazon.com
Have good examples
Stayed and then restated with handy chart to print and keep. Thanks
The first is self-awareness - the ability to recognize and understand one's moods and emotions, along with their effect on others; hallmarks include self-confidence, realistic self-assessment, and a self-deprecating sense of humor. They are less likely to set themselves up to fail by overstretching, are able to identify situations where they've failed (often with a smile), and know when to ask for help. Second is self-regulation - the ability to control or redirect disruptive impulses and moods, as well as to suspend judgment and think before acting; hallmarks include trustworthiness and integrity, comfort with ambiguity, and openness to change. A third is motivation to achieve, evidenced by tracking such hard measures as profitability or market share, and commitment to an organization. Empathy is the fourth - considering others' feelings in the process of making decisions. Finally, social skill comprises the last - having a wide circle of acquaintances, finding common ground with people of all kinds.
Coleman also raises the question of whether emotional intelligence can be learned. He first reports that it increases with age (maturity). Coaches can be used, and with persistence and practice lead to lasting results.
"... most effective leaders are alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence." Thankfully, according to the author, people can develop their emotional intelligence. In this article the author discusses the five components of emotional intelligence: (1) self-awareness, (2) self-regulation, (3) motivation, (4) empathy, and (5) social skill. Each of these components are discussed in detail and complemented with examples. In addition, the author complements this with a discussion on whether you can learn emotional intelligence: "It's important to emphasize that building one's emotional intelligence cannot - will not - happen without sincere desire and concerted effort."
Nice, clear article on the softer side of leadership. The author explains that leadership is not just built on IQ and technical ability, but needs a healthy proportion of emotional skills. Readers have the choice to continue with Daniel Goleman's books or his 2000-article 'Leadership that Gets Results'. The author has a understandable US-English writing style.
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