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Ways of Knowing in HCI 2,014th Edition, Kindle Edition

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Product description


“It is a book about the different ways in which ‘knowing’ happens in HCI. … it is an impressive collection in terms of the level of detail and variety. … There are plenty of references in each chapter, which are good for those who want to dive deeper. … this is a welcome book for those with an interest in HCI. It will also be useful for any kind of research involving users and their experience.” (M. Sasikumar, Computing Reviews, December, 2015)

From the Back Cover

This textbook brings together both new and traditional research methods in Human Computer Interaction (HCI). Research methods include interviews and observations, ethnography, grounded theory and analysis of digital traces of behavior. The background context, clear explanations, and sample exercises make this an ideal textbook for graduate students.


Chapters are consistently structured to describe the research methods and their applications, including what they are useful for, what they are not appropriate for, and the key ingredients needed before using a method. Each chapter provides:


·         A short description of the method

·         Its history and evolution

·         The questions it can answer

·         Guidelines to ensure quality work

·         References for increasing expertise

·         References to examples of successful application

·         Exercises suitable for further student exploration


The chapters, written by foremost experts in the field, are highly diverse.  They range from grounded theory and action research to retrospective analysis, agent-based modeling, and social network analysis. Several chapters focus on system building, such as technical research, building an experimental online community, and field deployments, while others focus on design research. Experiments and surveys are covered, including their potential to benefit from crowdsourcing. New sources of digital data sensory systems, eye tracking, and log analysis are discussed. Because many of these methods extend to the world of online activity, the book concludes by exploring the ethical challenges that have surfaced.


Ways of Knowing in HCI provides a starting point toward other avenues for continued learning. Readers will gain an understanding of the type of knowledge each method provides, its disciplinary roots, and how each contributes to understanding users, user behavior, and the context of use. The book is an invaluable resource for students, researchers and  professionals alike.

Product details

  • Format: Kindle Edition
  • File Size: 4038 KB
  • Print Length: 484 pages
  • Page Numbers Source ISBN: 1493903772
  • Publisher: Springer; 2014 edition (19 April 2014)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Enhanced Typesetting: Not Enabled
  • Average Customer Review: Be the first to review this item
  • Amazon Bestsellers Rank: #789,166 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Most helpful customer reviews on Amazon.com

Amazon.com: 4.5 out of 5 stars 2 reviews
Erik Stolterman
4.0 out of 5 starsGreat book for every PhD student in the field
26 July 2014 - Published on Amazon.com
Verified Purchase
3 people found this helpful.
5.0 out of 5 starsNice book on HCI quantitative and qualitative methods!
23 August 2015 - Published on Amazon.com
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