Top critical review
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DO NOT BUY THIS FROM AMAZON!
on 15 March 2014
I URGE YOU NOT TO BUY THIS FROM AMAZON!
I understand this is meant to be a review of the item and it is good product but amazon have made such a hash of everything when it comes to it and it is worth spending a little more to avoid the whole ordeal.
Buy straight from Wacom!
Instead of having the Manga Studio Code on a paper in with the CD disc for the drives (as Wacom said it should be). They have it OUTSIDE of the box shoved under the sleeve. No wonder they keep losing it and sending it without it.
I believe i had been sent one which had already been returned for not having it.
So i complained said that all i needed was a code and i wanted to avoid at all costs returning it as that is not easily done in my situation.
They replied to me in an incredibly rude manner that it did not come with Manga Studios?!!! (They just needed to look at a box! Apparently that is too much for them)
And they then cut contact with me as if they had solved the problem so i had to send another email and explain all over again to which i received no reply.
So i contacted Wacom who seemed to think i didn't know what i was looking for at first. But by the third email (after a few questions such as item number) they gave me the code! SIMPLE. Annoyed still but sorted
However amazon decided they had to mess me around further. As i received ANOTHER one through the door with no word or explanation. With only a receipt saying it cost me nothing, i thought this was odd but didn't really question it. And today a month later out of nowhere an email demanding i should have sent one back or i will be charged again automatically from my card (Which sounds dodgy to me). Where was this information a month ago!? I did not ask them to send me another one, infact i asked them not to. They never asked me to return it but i'm meant to psychically know these things apparently.
Quite tempted to return both and buy elsewhere.
Seems no point in complaining again they clearly do not care and i don't want to be charged for a third!
(Wasn't sure how many stars to give it)