I've had several of these in recent years and they're usually good, so I keep buying - and usually always from Amazon.
This particular one may also be good, but I'll never know - I'm returning it unused, because of poor packaging which doesn't adequately protect the item and so I'll not risk using it (because of the extreme likelihood of it being either doa/failing prematurely in consequence of 'being bounced around' during delivery).
Item was shipped in a box much larger than the unit, with the only padding being a single piece of padding-paper above the item... so perhaps the training manual reads: 'Select too-big box, place item on bottom, screw-up wrapping paper and place on top, seal.'
For a book, the packing would have been excessive. For a sensitive electronic item it's woefully inadequate.
And I strongly disagree with the info about 'frustration free packaging'... 'will protect your product just as well as traditional packaging'. Er, no. It won't protect. And then having to spend time sorting this is a pain-in-the-***, and not in any way frustration-free.
In fairness, having phoned to discuss this, the customer service is good... acknowledgment, apology, next-day replacement, collection of unit to be returned. I've requested that if it's as poorly packed then please don't bother sending. So I'm hoping for something which 'will protect your product just as well as traditional packaging'.
With common sense, none of this would have happened. But it did, which is a negative experience for all and something which could easily have been avoided.
DAY-LATER UPDATE: Replacement arrived by free next-day delivery... appropriately packed in protective inner carton (which is what I'd expected for the first item).
| Brand | Western Digital |
|---|---|
| Product Dimensions | 14.73 x 10.16 x 2.54 cm; 730.28 Grams |
| Item model number | WD10EZEX |
| Manufacturer | WESBX |
| Series | WD10EZEX Caviar BLUE |
| Color | Blue |
| Form Factor | 3.5" |
| Standing screen display size | 3.5 Inches |
| RAM Size | 1 GB |
| Computer Memory Type | DDR3 SDRAM |
| Hard Drive Size | 1 TB |
| Hard Disk Description | Mechanical Hard Disk |
| Hard Drive Interface | Serial ATA |
| Hard Disk Rotational Speed | 7200 RPM |
| Number of USB 2.0 Ports | 1 |
| Wattage | 1 |
| Hardware Platform | PC |
| Operating System | Yes |
| Are Batteries Included | No |
| Lithium Battery Packaging | Batteries contained in equipment |
| Item Weight | 730 g |
