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Amazon Protect 2 year Accidental Damage & Breakdown Cover for Data Storage Devices from £100 to £149.99

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Amazon Protect 3 year Accidental Damage & Breakdown Cover for Data Storage Devices from £100 to £149.99

London General Insurance Company Limited
  • Accidental damage cover including mechanical and electrical breakdown.
  • E-mail delivery of policy documents within 24 hours.
  • If your product cannot be repaired, you choose between a replacement or an Amazon Gift Card to the value of a replacement.
  • Cancel at any time; full refund within 45 days, proportional thereafter. Transferable if you sell or gift your product.
  • Amazon Protect does not cover products purchased for business/commercial use and only covers products purchased on the same day from Amazon.co.uk. Please read the Policy Summary and Terms and Conditions located on the insurance product page before buying.
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WD 2TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0020HWT-EESN

by WD
3.6 out of 5 stars 991 customer reviews
| 535 answered questions

Price: £119.99 & FREE Delivery in the UK. Delivery Details
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36 new from £113.89 23 used from £99.69
2 TB
1-Bay
    This fits your .
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  • Gigabit ethernet
  • USB 3.0 expansion port
  • DLNA 1.5 and UPnP certified
  • It includes personal cloud storage
  • iTunes support

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£119.99 & FREE Delivery in the UK. Delivery Details In stock. Dispatched from and sold by Amazon. Gift-wrap available.

Frequently bought together

  • WD 2TB  My Cloud Personal Network Attached Storage - NAS - WDBCTL0020HWT-EESN
  • +
  • Indigo Banana 1m USB 3.0 Male to Male Ultra High Speed Cable
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  • LINDY 2m USB 3.0 Cable - Type A Male to A Male, Black
Total price: £128.69
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Size Name: 2 TB | Style Name: 1-Bay

Product information

Size: 2 TB | Style: 1-Bay
Technical Details
BrandWD
Item Weight962 g
Product Dimensions17.1 x 13.9 x 4.9 cm
Batteries:1 Nonstandard Battery batteries required.
Item model numberWDBCTL0020HWT-EESN
SeriesWDBCTL0020HWT-EESN
ColorWhite
Form FactorDesktop
Processor Count2
Computer Memory TypeDDR3 SDRAM
Hard Drive Size2000 GB
Connectivity TypeNo
Number of Ethernet Ports1
Voltage12 volts
Power SourceAC
Software IncludedMac OS X 10.8 Mountain Lion
  
Additional Information
ASINB00FOKN7FG
Best Sellers Rank 1,580 in Computers (See top 100)
Shipping Weight1.4 Kg
Date First Available10 Oct. 2013
  
Warranty & Support
Warranty, Labor: 30 day call support; 2 year warranty
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Product description

Size Name:2 TB  |  Style Name:1-Bay

Product Description

Back up and arrange all your family's photo, videos and music in one secure place, a cloud of your own to save everything in one place and seamlessly stream them to your PC, Mac, smartphone or tablet. WD's My Cloud device offers flexible backup options to protect valuable content from all the PC and Mac computers in your home. And with direct file uploads from your mobile devices, all your important data is safely stored on your personal cloud, freeing up the valuable space for your tablets and smartphones.

Manufacturer's Description

WESBX

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From the Manufacturer

My Cloud My Cloud Mirror
Personal Cloud Storage 2-bay Personal Cloud Storage
Fit for Storing everything in one secure place and accessing it anywhere Keeping all your stored content twice as safe and accessible anywhere
Capacity 2 TB – 8 TB 4 TB – 12 TB
WD Sync – file synchronisation app
My Cloud mobile and web access
Mirror Mode (RAID 1) for two copies of all your content
PC/Mac ready (no formatting required)
Automatic backup for PCs with WD SmartWare Pro
USB 3.0 expansion port 1x 2x

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Size: 4 TBStyle: 1-Bay
I can see a lot of conflicting reviews, as there are with most NAS devices. This is mainly due to variations in people's network setups/speeds.

Put simply, if you're not using the latest technology, you're not going to be able to take full advantage of the My Cloud or any other NAS device. It will work, but slowly. I think a lot of confusion is created by the difference between megaBITS and megaBYTES. Transfer speeds are often quoted in bits rather than bytes, yet file sizes are commonly known in terms of bytes. For example a transfer speed of 100Mbps is not the same as 100MBps. The capital B makes all the difference. 100Mbps (bits) actually translates to a transfer speed of about 12.5MBps.

Now lets talk ethernet. Ethernet is the standard internet cable you plug into the bag of your router to connect to your PC or from the My Cloud to your router. The My Cloud is a gigabit ethernet device. That means it can potentially transfer up to 1000Mbps (megabits), or roughly 125MBps (megabytes). Most older routers are limited to 10/100 ethernet, which is limited to 100Mbps (megabits), or 12.5MBps (megabytes). The difference is obviously huge. At it's peak, that means a 10GB 1080 movie file will transfer in just over 13 minutes on 10/100 ethernet, but barely over 1 minute on gigabit.

I imagine a lot of people are buying the My Cloud expecting the quoted transfer speeds and being hugely disappointed when they're capped at around 12.5MBps. To check, look at the back of the My Cloud. There are 2 lights next to the ethernet port. The top light is the activity light. Ignore that one and look at the bottom light. If it's a dull amber looking colour, that means you're connected via 10/100 and your speed is limited.
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Size: 4 TBStyle: 1-Bay Verified Purchase
Let's start by briefly explaining what this is supposed to do. Connect it to your router (via the supplied Ethernet cable), plug it in and access the WD Dashboard (either through the software you install from the WD site or through the Network folder on your Start menu). From there, you need to register for the WD MyCloud service - this enables you to view files (music, video, pictures etc) through the WD2go website or the WD apps.

Unfortunately, I kept getting error messages saying unable to register. This was due to two things - firstly, my router (BT Hub 4) needed changes to allow port forwarding and I'll get onto the second issue shortly. Now, I'm not techy in any way so took a long time to figure out how to do port forwarding (the WD forum has details on there). I'd have thought that if this device doesn't work with certain router settings, there would be clear instructions provided to resolve this. A quick start up guide is not useful, neither is a 142 page user manual considering this is advertised as a plug and play device. I eventually registered for the WD MyCloud service and received the confirmation e-mail. From there, I successfully transferred some video files from my computer HDD to the Video folder in the NAS. I could then view those files on my devices (iPad and iPhone) so all was well.

Unfortunately, this NAS is plagued with server issues at WD's end. Although you can transfer files to the NAS so it operates to a point, you cannot view these files in the WD MyCloud service unless it's working. There have been server issues at WD's end for about 2 weeks and no current details of when they will be resolved.
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Size: 2 TBStyle: 1-Bay Verified Purchase
This is a neat little network available storage unit. Very quiet (even next to our solid state, fanless mini PCs!) and neat looking. I include a picture as a reference re the size. We have one set up on our home network with each PC mounting shares on the server. We have a shared area for movies, music, photos and shared docs and a private space for each of us. We are only using Linux Mint 8 OS on our i7 mini PC's at home and it works well. The NAS is a server running one of the Debian Linux OSs. It allows for NFS network access and ssh remote shell. I've put together a blog with a step-by-step guide for setting up a home network using this product with the cheaper Western Digital Elements USB drive (also available on Amazon) as a mirror drive automatically recognised and powered by the My Cloud NAS when you plug it into the NAS USB socket. The guide's at: [...]
I've not given the product 5 stars because there is no Linux support (in spite of this being a Linux product!) and I had to spend a few hours working things out for myself and the designers have removed the button to shut down the unit meaning you either have to leave it on permanently, power it off while running - hoping nothing important was being written at the time or write you own script to shut it down. Crazy!
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Size: 4 TBStyle: 1-Bay Verified Purchase
Pros:
- Quick and easy to integrate into existing network
- Setting up user access is so simple
- Attaching additional storage via USB 3.0 works as expected.
- Included iOS/Android apps are effective and offer integration with Dropbox, iCloud, GDrive, etc
- It's very quiet as well

Cons:
- Can't install apps on the single drive model (Only MyCloud Mirror)
- Only 1 USB 3.0 port (Although solved via connected powered-hub)

Clearly, the cons are solved by getting the MyCloud Mirror, so overall this is a pretty great product. Highly recommended.

My current configuration:
- 4TB 1-bay model
- 2x 2TB USB 3.0 external hard drives connected via powered usb 3.0 hub
- Connected directly to Virgin Media Hub 3.0 (Ireland) over Gigabit

Performance:
Over ethernet it's perfect. Haven't had issues connecting to it even over my extended network (Router to AirPort TimeCapsule to unmanaged gigabit switch) - it just shows up fine
Over WiFi it's good too, I have 5Ghz 802.11AC WiFi so I really don't notice a performance difference, I'd imagine it wouldn't be great on slower N or G connections though.

Checking the negative feedback in other reviews it boils down to the following:
- "Broken on opening" - DOAs happen, nobody is free from failures, not even WD.
- "It's so slow" - You're either using it over a 100Mbps line instead of 1Gbps / Gigabit, you're accessing it from a WiFi device, or it's doing a media scan and needs to finish first.
- "I can't get it to stick with the same IP" - I solved this so easily, just set a reserved MAC/IP rule via your router. Dead easy.
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Size Name: 2 TB | Style Name: 1-Bay