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WD 2TB My Cloud Personal Network Attached Storage - NAS - WDBCTL0020HWT-EESN
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Back up and arrange all your family's photo, videos and music in one secure place, a cloud of your own to save everything in one place and seamlessly stream them to your PC, Mac, smartphone or tablet. WD's My Cloud device offers flexible backup options to protect valuable content from all the PC and Mac computers in your home. And with direct file uploads from your mobile devices, all your important data is safely stored on your personal cloud, freeing up the valuable space for your tablets and smartphones.
WESBXSee all Product description
From the Manufacturer
Compatible with PC and Mac computers
Works well with all the PC and Mac computers in your home, right out of the box.
Keep it at home. Access it anywhere.
Cloud is a private, personal storage unit that plugs into your home network. It automatically backs up and centralises all your content in one safe place that only you control. And because it’s online, you, friends and family can quickly access and share whatever you want with any device, anywhere you have an Internet connection.
- Centralised, whole-home storage.
- Mobile and remote web access.
- Photo and video backup for smartphones and tablets.
- Sync software to keep content up-to-date across all your computers.
Store it all in one place
Centralise all your photos, videos, music and files in one secure place, at home and under your control.
Access it from anywhere
If you have an Internet connection, your photos, videos and files are just a click away. Sign in to MyCloud or use the My Cloud app on your phone or tablet to connect directly to your personal cloud.
Sync your favourite content
WD Sync automatically synchronises content across all your computers and your My Cloud unit, so your important files are always up to date and accessible from all your devices.
Backup for all your computers
Automatically back up all the PC and Mac computers in your home to your My Cloud device.
Photo and video backup for smartphones and tablets
Automatically back up all the photos and videos captured so you can easily free up space and never miss a shot.
Collect and share photos in onesimple place
Create one simple place for you, friends and family to collect and share memorable photos so nobody misses a thing.
|My Cloud||My Cloud Mirror|
|Personal Cloud Storage||2-bay Personal Cloud Storage|
|Fit for||Storing everything in one secure place and accessing it anywhere||Keeping all your stored content twice as safe and accessible anywhere|
|Capacity||2 TB – 8 TB||4 TB – 12 TB|
|WD Sync – file synchronisation app||✓||✓|
|My Cloud mobile and web access||✓||✓|
|Mirror Mode (RAID 1) for two copies of all your content||✓|
|PC/Mac ready (no formatting required)||✓||✓|
|Automatic backup for PCs with WD SmartWare Pro||✓||✓|
|USB 3.0 expansion port||1x||2x|
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Top Customer Reviews
Put simply, if you're not using the latest technology, you're not going to be able to take full advantage of the My Cloud or any other NAS device. It will work, but slowly. I think a lot of confusion is created by the difference between megaBITS and megaBYTES. Transfer speeds are often quoted in bits rather than bytes, yet file sizes are commonly known in terms of bytes. For example a transfer speed of 100Mbps is not the same as 100MBps. The capital B makes all the difference. 100Mbps (bits) actually translates to a transfer speed of about 12.5MBps.
Now lets talk ethernet. Ethernet is the standard internet cable you plug into the bag of your router to connect to your PC or from the My Cloud to your router. The My Cloud is a gigabit ethernet device. That means it can potentially transfer up to 1000Mbps (megabits), or roughly 125MBps (megabytes). Most older routers are limited to 10/100 ethernet, which is limited to 100Mbps (megabits), or 12.5MBps (megabytes). The difference is obviously huge. At it's peak, that means a 10GB 1080 movie file will transfer in just over 13 minutes on 10/100 ethernet, but barely over 1 minute on gigabit.
I imagine a lot of people are buying the My Cloud expecting the quoted transfer speeds and being hugely disappointed when they're capped at around 12.5MBps. To check, look at the back of the My Cloud. There are 2 lights next to the ethernet port. The top light is the activity light. Ignore that one and look at the bottom light. If it's a dull amber looking colour, that means you're connected via 10/100 and your speed is limited.Read more ›
Unfortunately, I kept getting error messages saying unable to register. This was due to two things - firstly, my router (BT Hub 4) needed changes to allow port forwarding and I'll get onto the second issue shortly. Now, I'm not techy in any way so took a long time to figure out how to do port forwarding (the WD forum has details on there). I'd have thought that if this device doesn't work with certain router settings, there would be clear instructions provided to resolve this. A quick start up guide is not useful, neither is a 142 page user manual considering this is advertised as a plug and play device. I eventually registered for the WD MyCloud service and received the confirmation e-mail. From there, I successfully transferred some video files from my computer HDD to the Video folder in the NAS. I could then view those files on my devices (iPad and iPhone) so all was well.
Unfortunately, this NAS is plagued with server issues at WD's end. Although you can transfer files to the NAS so it operates to a point, you cannot view these files in the WD MyCloud service unless it's working. There have been server issues at WD's end for about 2 weeks and no current details of when they will be resolved.Read more ›
I've not given the product 5 stars because there is no Linux support (in spite of this being a Linux product!) and I had to spend a few hours working things out for myself and the designers have removed the button to shut down the unit meaning you either have to leave it on permanently, power it off while running - hoping nothing important was being written at the time or write you own script to shut it down. Crazy!
- Quick and easy to integrate into existing network
- Setting up user access is so simple
- Attaching additional storage via USB 3.0 works as expected.
- Included iOS/Android apps are effective and offer integration with Dropbox, iCloud, GDrive, etc
- It's very quiet as well
- Can't install apps on the single drive model (Only MyCloud Mirror)
- Only 1 USB 3.0 port (Although solved via connected powered-hub)
Clearly, the cons are solved by getting the MyCloud Mirror, so overall this is a pretty great product. Highly recommended.
My current configuration:
- 4TB 1-bay model
- 2x 2TB USB 3.0 external hard drives connected via powered usb 3.0 hub
- Connected directly to Virgin Media Hub 3.0 (Ireland) over Gigabit
Over ethernet it's perfect. Haven't had issues connecting to it even over my extended network (Router to AirPort TimeCapsule to unmanaged gigabit switch) - it just shows up fine
Over WiFi it's good too, I have 5Ghz 802.11AC WiFi so I really don't notice a performance difference, I'd imagine it wouldn't be great on slower N or G connections though.
Checking the negative feedback in other reviews it boils down to the following:
- "Broken on opening" - DOAs happen, nobody is free from failures, not even WD.
- "It's so slow" - You're either using it over a 100Mbps line instead of 1Gbps / Gigabit, you're accessing it from a WiFi device, or it's doing a media scan and needs to finish first.
- "I can't get it to stick with the same IP" - I solved this so easily, just set a reserved MAC/IP rule via your router. Dead easy.Read more ›
Most Recent Customer Reviews
I can't even be bothered to list all the reasons I hate this useless waste of money piece of cr*p.
Slow cumbersome and unstable I have absolutely no confidence in this product... Read more
A very useful backup. Difficult to set up though and although I have set up passwords properly, it does not recognise them when trying to log in to eh drive remotely from home to... Read morePublished 9 hours ago by Banjo Plucker
Do not buy this. I already wrote a review but it got taken down for some reason, I'm going to write another one quickly to see if that gets taken down, that's how much I don't like... Read morePublished 1 day ago by Benami
Please research the security warnings before considering this, ( or any other), MYCLOUD device.
Your data stored on the Mycloud device is not secure , it can be "easily... Read more
Great but needs more instruction for people that aren't great with computersPublished 8 days ago by Jim Cullen
Useless for Time Machine backups. Firmware updates cause loads of issues. Eventually couldn't even hard reset it. Binned.Published 17 days ago by Traveller
Not the easiest of things to setup and get working, though lots of help online and support, this helped and now have multiple shares and users accessing as well as backups being... Read morePublished 17 days ago by Amazon Customer