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2014 Vibox Submission 29 taken apart & new case, gpu, psu
on 20 December 2015
Would stay clear of this company/brand, I've had the pc for a total of 13 months and (only 10 and a half months if included the time it was in my possession) the date now is 20/12/15 at time of writing this review as this review is not for the current spec's it is showing as this company seems to replace the spec's of their PC's and not create a new link for updated products, I wouldn't even know where to begin in saying what spec's you are looking at the time of reading this review. The spec's for this pc review when I bought it are: 4.4GHz, 2TB Toshiba HDD, AMD FX-8350 Eight-Core Processor, AMD R9-200 Series GPU, 600w Vibox PSU, Corsair Watercooling & 16 GB Ram (2x8GB Corsair Vengance).
I would also like to mention at the time of buying this PC I was very clueless about PC spec's. Now that I've got all the boring details out the way ,here's my review into why I recommend staying away from this company/brand. The PC arrived 2 weeks late, when it did eventually arrive everything was working fine when running the PC on idle (surfing net etc) but when I started to try it for games which was the main purpose I bought it for, I kept getting BSoD (Blue Screen of Death) after a week of seeing if it would stop I contacted Vibox and had the issue sorted out within a few days (cause of it was bad overclocking had to reset BIOS back to factory settings, hint hint > bad sign already that I didn't pick up on) PC is working perfectly as it should. Note that resetting the PC back to Factory settings was only 3.8GHz when I should have been getting 4.4GHz as advertised they don't even tell you your buying a overclocked PC and it says its a Gaming PC < the most important part IMHO which doesn't run as advertised.
Skip to 6 months down the line I stopped playing games for 4 months due to being swamped in work from Uni, I start back up roughly after having the pc total 9 - 10 months everything is working fine, few weeks later games start becoming unplayable turns out the Motherboard was faulty, contacted Vibox they found out the issue and replaced my Motherboard, takes them over a month! to fix my PC and have it sent back to me ... (absolutely ridiculous) would like to say the first week they hadn't even gone near the PC as when I contacted them for a update they told me it hasn't even been looked at yet, 2 weeks go by and they finally find out the problem (Motherboard) 4th week they tell me its been sent back to me (5weeks PC has been out of my possession already).
I get the PC back and try it, all is good until 4 - 6 weeks passes can't remember the exact length and another problem started occurring, I contact Vibox again telling them I wanted a refund as the PC doesn't even perform near what was advertised, they tell me I can't as I've had it for more than 6 months so I was only allowed repairs up until my warranty ended which it had at the time of my 2nd problem, so I complain and manage to get a free repair outside of my warranty only because my pc had only just been fixed a month ago ... (at this point I couldn't even tell you how mad I was that I've gotten so many problems and the poor technical repairs I have gotten that is suppose to be professional as told by technical support services by Vibox). I send it off again having to pay another £20 something that's right I had to pay twice to have my PC sent off for repairs when they should've been the one to come and collect for free.
Few weeks go by and I'm told my GPU has gone faulty (no surprise to me anymore at this point) I tell them I give them permission to change the GPU and they say they've given me a "free upgrade" from R9 200 Series to R9 380 which to those who don't know it isn't a upgrade at all.I get my PC back week after they have put in the "new GPU" and tested it to the bare minimum ... Now that I have my PC back I try a game out again and something just didn't feel right about the PC, so out of the blue I buy a new GPU (MSI 980 Ti) & PSU (HX 1000i) to supply it, find out my Vibox case can't fit the GPU so I buy a different case, when it arrives I immediately go at it with my brother to change everything over & we find out that not only was the mother board not held in place properly but the clips holding the GPU & RAM in place are broken off to my disgust I ignore this and go to work at putting everything in my new case, I start it up all is fine untill I try to play a game and have found out my CPU is now faulty GREAT!! So here I am writing this review waiting for my completely new built computer parts to arrive.
Images added for proof of my review.