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User Experience in Libraries Yearbook 2017: stories, techniques, insights Paperback – 12 Dec 2017
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About the Author
Formerly a librarian of both public and academic libraries, Andy is now a full-time freelance trainer and consultant in UX research methods, leadership and LEGO Serious Play. He originated the international UX in Libraries conference and co-edited the book of the same name. From 2015-17, Andy led the Futurelib innovation programme at the University of Cambridge, which conducted UX research and design thinking across its 100+ libraries. Andy regularly works all over the world. Andy has also written several books celebrating cult British television series.
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