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Unified Communications For Dummies Paperback – 12 Jan 2010

2.5 out of 5 stars 2 customer reviews

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Product details

  • Paperback: 336 pages
  • Publisher: John Wiley & Sons; 1 edition (12 Jan. 2010)
  • Language: English
  • ISBN-10: 0470401443
  • ISBN-13: 978-0470401446
  • Product Dimensions: 18.8 x 1.9 x 23.6 cm
  • Average Customer Review: 2.5 out of 5 stars 2 customer reviews
  • Amazon Bestsellers Rank: 1,021,918 in Books (See Top 100 in Books)
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  • See Complete Table of Contents

Product description

From the Back Cover

Voicemail, e–mail, IM, video conferencing here′s how to get them all working together

Unify your company′s communications so your employees, clients, and suppliers can communicate more efficiently to boost your bottom line. This easy–to–understand guide shows you how to develop a strategy for unified communications, make the case for it to your stakeholders, identify the equipment you need, and implement your program.

  • Discover the problem evaluate your current situation and recognize the limitations of unconnected communications

  • Learn the parts get acquainted with the components of a unified communications system

  • From voice to VoIP see how to maximize VoIP for instant communication with multiple contacts

  • Start with what you have discover new ways to use the variety of options you may already have available

  • Formulate your plan develop realistic goals, research resources, and prepare for implementation

  • Educate stakeholders maintain communication about the plan, how to use the system, and the benefits it offers

  • Think ahead anticipate growth and assure that your unified communications program keeps pace

  • Be compliant know compliance requirements and security protocols

Open the book and find:

  • How to assess your existing communications

  • Ten unified communications solutions to investigate

  • The benefits of UC to your business

  • How to make the case for your plan

  • Tools you′ll need

  • Troubleshooting advice

  • How to compare various technologies

  • Resources for learning more

About the Author

Tony Bradley is Founder and President of S3KUR3, Inc. a provider of information security and unified communications consulting and training. Satish Shah is a global speaker, author, trainer, and consultant on UC. He is Founder and CEO of UC Trainers.

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19 July 2013
Format: Paperback|Verified Purchase
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12 August 2013
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Most helpful customer reviews on 4.0 out of 5 stars 7 reviews
Mark E. Geres
5.0 out of 5 starsRecommended for Project Management Practitioners- Site Conversions (VoIP Delivery and Implementation)
5 June 2014 - Published on
Format: Paperback|Verified Purchase
Nari Narayanan
5.0 out of 5 starsExcellent overview of Unified Communications - Must read for all businesses
13 February 2010 - Published on
Format: Paperback
3 people found this helpful.
2.0 out of 5 starstoo superficial
22 October 2010 - Published on
Format: Paperback
10 people found this helpful.
Byron Spurlock
5.0 out of 5 starsGreat Job!
12 March 2010 - Published on
Format: Paperback
One person found this helpful.
3.0 out of 5 starsSkeptical
27 January 2011 - Published on
Format: Paperback
7 people found this helpful.

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