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The Trusted Advisor Hardcover – 5 Oct 2000

4.3 out of 5 stars 28 customer reviews

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Product details

  • Hardcover: 224 pages
  • Publisher: Simon & Schuster Ltd (5 Oct. 2000)
  • Language: English
  • ISBN-10: 074320414X
  • ISBN-13: 978-0743204149
  • Product Dimensions: 15.5 x 2.3 x 23.5 cm
  • Average Customer Review: 4.3 out of 5 stars 28 customer reviews
  • Amazon Bestsellers Rank: 416,880 in Books (See Top 100 in Books)
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Product description

Review

Tom Peters

author of "The Professional Service 50"

This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever.

George COLONY

Chairman and CEO, Forrester Research

Our company's development has been guided by and has benefited from the Trusted Advisor concepts -- and they work!



Carl Stern

CEO, Boston Consulting Group

"The Trusted Advisor" offers an invaluable road map to all those who seek to develop truly special relationships with their clients.



James E. Copeland, Jr.

CEO, Deloitte & Touche, Deloitte Touche Tohmatsu

Trust is the key that can unlock a priceless dialogue with your clients. "The Trusted Advisor" tells you how to build relationships that can last a lifetime.



Howard G. Paster

Chairman and CEO, Hill and Knowlton, Inc.

This book provides valuable insight into how one can become and, equally important, remain a trusted advisor, which is essential to success in a wide variety of professions.



John Lynch

Chairman and CEO, Towers Perrin

This is a major contribution to the consulting profession, a richly illustrated and humanistic look at what differentiates a truly great advisor from a good one. This book will be valuable reading for the novice and experienced professional alike.



Michael Bray

Chief Executive, Clifford Chance

The authors have produced a readable, helpful guide to a central issue for all professional services firms. They provide sensible and practical advice, making the components of trust appear clear and straightforward. The book is easy to read and use and many of the checklists are very valuable. I will encourage my partners to read it and to keep it close at hand.



George COLONYChairman and CEO, Forrester ResearchOur company's development has been guided by and has benefited from the Trusted Advisor concepts -- and they work!

Carl SternCEO, Boston Consulting Group"The Trusted Advisor" offers an invaluable road map to all those who seek to develop truly special relationships with their clients.

James E. Copeland, Jr.CEO, Deloitte & Touche, Deloitte Touche TohmatsuTrust is the key that can unlock a priceless dialogue with your clients. "The Trusted Advisor" tells you how to build relationships that can last a lifetime.

About the Author

David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.



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