The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer Hardcover – 1 Jan 2004
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From the Back Cover
"This book will give you an understanding of what has made Toyota successful and some practical ideas that you can use to develop your own approach to business."--Gary Convis, Managing Office of Toyota
Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide.
The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.
Drawing on his extensive research on Toyota, Dr. Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't.
The fourteen management principles of the Toyota Way create the ideal environment for implementing Lean techniques and tools. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to:
- Foster an atmosphere of continuous improvement and learning
- Create continuous process "flow" to unearth problems
- Satisfy customers (and eliminate waste at the same time)
- Grow your leaders rather than purchase them
- Get quality right the first time
- Grow together with your suppliers and partners for mutual benefit
Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organization, with examples of how other companies have rebuilt their culture to create a Lean, learning enterprise. The Toyota Way is an inspiring guide to taking the steps necessary to emulate Toyota's remarkable success.
- How to double or triple the speed of any business process
- How to build quality into workplace systems
- How to eliminate the huge costs of hidden waste
- How to turn every employee into a quality control inspector
- How to dramatically improve your products and services!
With a market capitalization greater than the value of General Motors, Ford, and Chrysler combined, Toyota is also, (by far), the world's most profitable automaker. Toyota's secret weapon is Lean production--the revolutionary approach to business processes that it invented in the 1950's and has spent decades perfecting. Today businesses around the world are implementing Toyota's radical system for speeding up processes, reducing waste, and improving quality.
The Toyota Way, explain's Toyota's unique approach to Lean--the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture. You'll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing. Professor Jeffrey Liker has been studying Toyota for twenty years, and was given unprecedented access to Toyota executives, employees and factories, both in Japan and the United States, for this landmark work. The book is full of examples of the 14 fundamental principles at work in the Toyota culture, and how these principles create a culture of continuous learning and improvement. You'll discover how the right combination of long-term philosophy, process, people, and problem solving can transform your organization into a Lean, learning enterprise--the Toyota Way.
About the Author
Dr. Jeffrey K. Liker is a professor of industrial and operations engineering at the University of Michigan and cofounder and director of the Japan Technology Management Program at the University of Michigan.
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Top Customer Reviews
Being totally uninterested in cars I did not realise that Toyota is one of the worlds greatest manufacturers.
I was listening to In Business on Radio4. It was all about how Toyota has revolutionised management to create what they call lean production.
It is a fascinating read by Jeffrey K Liker. MC Graw-Hill (2004) pp 330 The Japanese have learnt in the last forty years how to make top quality cars. The 14 principles can be applied to any business and are not exclusive to manufacturing.
It is a whole way of life and a way of thinking.
Principles 1: Base your management decision on a long-term philosophy, even at the expense of short-term financial goals
Principle 2 Create continuous process flow to bring problems to the surface
Principle 3 Use" pull" systems to avoid overproduction
Principle 4 Level out the workload( heijunka)
Principle 5 Build a culture of stopping to fix problems, to get quality right the first time.
Principle 6 Standards task are the foundation for continuous improvement and employee empowerment
Principle 7 Use visual control so problems are hidden
Principle 8Use only reliable, thoroughly tested technology that serves your people and processes
Principle 9 Grow leaders who thoroughly understand the work,live the philosophy and teach it to others.
Principle 10 Develop exceptional people and teams who follow your company's philosophy
Principle 11 Respect your extended network of partners and suppliers y challenging them and helping them improve.Read more ›
No good purpose would be served by merely listing the 14 management principles, out of context. Liker devotes a separate chapter to each, carefully explaining not only what it is but also how it guides and informs everyone at all levels and in all areas of the Toyota organization. What Liker also accomplishes, and what cannot be adequately summarized in a review such as this, is to explain how all 12 principles are interdependent. Together, they serve as the company's DNA. In the Preface, he recalls asking Fujio Cho (President of Toyota Motor Company) what was unique about his company's remarkable success. His answer was quite simple: "The key to the Toyota Way and what makes Toyota stand out is not any of the individual elements...But what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner." To understand Toyota's success, therefore, it is important to understand that lean production is not a methodology, it is literally a way of life.
The 14 principles are divided into four sections:
Having a long-term philosophy that drives a long-term approach to building a learning organization
Absolute faith that the right process will produce the right results
Adding value to the organization by developing its people and partners
Continuously solving root problems to drive organizational learning
As Liker points out, it is important to understand that the Toyota Production System is not the Toyota Way.Read more ›
The book gives a good insight in the Toyota Production System and fully describes and explains the 14 principles. Although the Japanese words are flying around, it is easy to read and understand. This is the kind of book you want to read more than once, because there is so much in the 14 principles that we can use in our day to day life.
So if you think LEAN is only for production. Pick up this book and find out that it can be applied in many areas of our business and in our lives.
Most Recent Customer Reviews
Classic text on the principles and practice of modern manufacturing.Published 5 months ago by Inarticulate
Fascinating book and a must read for students of kaizen and lean thinking methods.Published 11 months ago by Ruben meyer bell
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