Toyota's worldwide reputation is built on its reputation for quality and reliability, and its remarkably efficient operations. Manufacturers recognize Toyota as the model for superior industrial production in the 21st century. Toyota invests heavily in employee training and education because its executives believe that their workers hold the key to Toyota's competitive advantage. Toyota employees are dedicated, knowledgeable, capable and enthusiastic. Jeffrey K. Liker and David P. Meier say that your organization can benefit from emulating Toyota's training program. It's a matter of making the commitment. getAbstract highly recommends studying this book. You'll feel as if Toyota's most revered sensei (the Japanese title for "teacher") is explaining, step by step, how your company can organize a job-training program that will lead to Toyota-style success.
3 people found this helpful.
Was this review helpful to you?
Having read and enjoyed Liker's previous books 'The Toyota Way' 'Toyota Culture' and 'Lean Leadership' I could not resist dipping into this, much larger than the other, text expecting even more depth. Well I got depth, a whole chapter on recruitment and selection, another on training and development and others I did not bother reading, all written by a HR bod 'who was their'.
It is clearly obvious that Liker had little input into this book other than ensuring he met his publishing quota, and the publishers did not think any edit of the meaningless rambles was required.
If you are a HR person who has finally realized Toyota is the model you should be using for your people not just your processes and, unlike most, you have a reasonable attention span, then you will possibly gain something from this book. However anybody who has read any of this series I would give this one a skip