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Customer reviews

4.1 out of 5 stars
1,318
4.1 out of 5 stars
Style: Western Europe - Lifetime Maps|Change
Price:£101.54+ Free shipping with Amazon Prime


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on 30 December 2015
I will add to this review at a later date but I hope this helps some customers to make a decision about which satnav to purchase.

Firstly about this model Tom Tom Start 25M

Pros

1. Comes with free map updates
2. Traditional TomTom menu system which most people are used to
3. Simple menu system works well on this good quality resistive screen
4. Excellent screen contrast and clarity
5. Has TomTom IQ Routes
6. Can easily highlight a piece of road on the map and then press “Travel Via” which causes the Tomtom to include that section of the road when planning its rout. You can do this without having to pre-program a stop or waypoint etc
7. Learns from your preferred route inputs so it takes you that way in future by default
8. 3D navigation allows you to see further into the distance and you can see horizon making navigation easier and more predictable. VERY IMPORTANT on unfamiliar or winding roads. This feature reminds me of the excellent CoPilot software for mobile phones. See this link regarding a comparison of the old and new screen layouts............https://en.discussions.tomtom.com/go-and-start-40-50-60-series-go-400-500-600-5000-6000-mydrive-176/direct-comparison-new-range-with-old-690610
9. Excellent battery life
10. Will display Points Of Interest on screen at all times if you want
11. Retains your destination once you reached it, which is helpful in case you pass it
12. Clear road names all along route

Cons:

1. Traffic information received by additional TMC traffic receiver (purchased separately). Known to be slower to pick up traffic information but it's totally free and works across Europe. This is a subscription free service and therefore can not be deactivated by TomTom. (Does NOT require a mobile phone to connect to receive traffic data)

COMPARISON:................

Now to compare this with the TomTom Start or Go 50/60

Pros:

1. New menu system but can be difficult to use
2. Simpler map layout but has limitations (no “Travel Via – See notes below)
3. Free Traffic updates built in and quick to receive information (These subscription updates cease in some years when TomTom decide the date :)..........You MUST have a mobile phone which these TomToms connect to to allow them to receive traffic data and you will be charged more if you do this abroad!

Cons:

1. Poor screen contrast which is difficult to see on a bright day (Known design problem)
2. There is no “Travel Via” function and so Tom Tom recommend you pre-program stops into your route instead. (Please see this TomTom link http://uk.support.tomtom.com/app/answers/detail/a_id/3604/~/how-do-i-create-a-route-with-several-stops%3F)
3. Tom Tom unit did not seem to learn from preferred route and so did not choose this route in future (Is this because there is no IQ Routes on these models except on Start 60 ?)
4. Most road names missing when in navigation mode (Known problem- See other reviews)
5. Poor resistive touch screen (Known design problem- See other reviews)
6. You can not see horizon in the distance making navigation less predictable
7. Poor battery life on some of these models (Known design problem- See other reviews)
8. No way of displaying Points Of Interest on screen at all times. Instead you have to search for them in each journey! (Known problem- See other reviews)
9. Takes longer to find street names and POI's (Known problem- See other reviews)
10. Some customers report that once you reach and pass your destination the destination disappears from the screen leaving you an empty map (Not Good)

Short verdict:

The 25M is has the older menu system but it has held its price well against the more recent models, which is a testament to how good it is.

If you want a really good clear screen with the traditional TomTom menu system and you are happy to purchase a subscription free TMC receiver for about £25. The new receiver has come a long way since the earlier designs and no longer needs to be stuck to the windscreen. Again, this TMC receiver has to be purchased separately.

If you look at the photo below you will see the TomTom Start 25 style layout on the left and the newer TomTom on the right. Personally I find the older layout and map perspective much clearer and predictable as you can see further into the distance.

You are welcome to ask me any questions.

If you find this review helpful please click on the grey "Yes" button below.
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on 28 June 2017
Would not recommend this product.I am very disappointed with it, I have used it only three times, and each time the screen would freeze at crucial times as it would loose the signal. It does not recognise some roads and one way systems and the battery only lasts 45 min's. It will not connect to a satellite if it has the slightest barrier in its way. Not good!!!
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on 10 June 2017
I have had a few different brands of Sat Nav but without a doubt Tom Tom is the best. It gives you clear instructions well in advance of the manoeuvre and tells you which lane to get in. This particular version doesn't have live traffic updates if you want that you have to pay more, quite a lot more in fact. I got free map updates for life which is worth a lot and easy to do. It quickly gets a satellite fix and is easy to use. The only drawback is it seems to be a bit quiet.
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on 13 June 2017
Loved it when it worked. Faulty item so it was sent back for a no quibble refund/replacement.
Clear screen, lane selection helps, good size and teamed with a traffic update charger (worth the extra price) it gives uptodate traffic updates and route rewrites.

Free map updates for life is one of the best selling features of this and a very easy user interface on the computer/laptop/mac to update once a month or so. It will remind you if you've not updated in 6 months.
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on 6 June 2017
Great for daughter who has no homing beacon at all
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on 15 June 2017
Surprised that it couldn't identify certain locations within a ten mile radius of my home, when I found one particular address by a tried and trusted method the person I went to see commented to me that he guessed I had a TomTom system and was not in the least bit surprised as numerous people had had the same problem finding his area. To be fair the quality of the sound and direction instructions are good (when it knows) !..
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on 16 July 2017
I am very disappointed with my new Sat Nav. I still own an earlier TOmTom which although seriously outdated and has many road changes unmarked was too expensive to update. The new one is frequently inaccurate and misleading. Twice it has tried to take us down one way streets the wrong way, and via an old established pedestrian area in Cardiff!'. Many speed limits are grossly inaccurate. I cannot fault the equipment, but the software is clearly lacking in accuracy. It has been fully updated.
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on 10 March 2016
just bought this of amazon with lifetime maps and went onto the tomtom website only to find out the lifetime maps finished in 2015
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on 20 March 2016
Brilliant product and works fine most of the time. However it often struggles to find the GPS signal in the beginning and sometimes lost GPS during traveling that I had to switch and rely on my smartphone.
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on 4 June 2017
Great product. Easy to set up and use. Lovely big screen and fantastic graphics with clear timely instructions
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