TomTom PRO LIVE 5150 Truck
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- Truck-friendly routes across Europe
- FREE Lifetime Maps
- WEBFLEET ready
- LIVE Services
- Dual Mounting System
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|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Display Size||5 inches||6 inches||7 inches||6 inches||6 inches||7 inches|
|Map Type||uk,_ireland_&_western_europe||Eastern_Europe; Western_Europe||Eastern_Europe^Western_Europe||Single continent||Eastern_Europe; Western_Europe||Single continent|
|Special Feature||Map Sharing; Text-to-Speech||Touchscreen||distance sensor||Lane_assist||Touchscreen; Lane_assist||bluetooth|
|Traffic Features Description||—||Live_Traffic||Live_Traffic||—||Live_Traffic||—|
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Your Journey... safe, efficient and designed just for trucks The satnav designed for trucks. Save time and money, drive safely and manage your cargo efficiently. The TomTom PRO 5150 TRUCK LIVE gives you specially designed truck routing from the information you fill in - your truck type, load, height, weight, length, restrictions, and max speed. With this information it calculates your realistic arrival time and helps you avoid narrow and dead-end streets, sharp turns, u-turns, low bridges or clearances, and narrow tunnels. With the TomTom PRO 5150 TRUCK LIVE you are less likely to get stuck, delayed or drive unnecessary distances.
TomTom PRO 5150 Truck LIVE
Dashboard Mount Disk
Easy Click Mount
USB Cable and Car Charger
Top customer reviews
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When you receive the unit, make sure that the pamphlet explaining how to subscribe to LIVE is read and understood. You need to subscribe to LIVE in order to have your free lifetime maps activated. The LIVE service that you get free for a year with this unit really is integral to its operation. Without it even the speed camera notification doesn't work as it defaults back to the locations loaded in its memory at the factory, or to the last ones it picked up through LIVE before the service expired. Those cameras through those roadworks on the A1? Bleeping forever on a clear road. After the free year has expired you will need to take out a LIVE subscription to avoid this. The Live Service subscription is currently charged at £47.50 per year. I'll update this shortly with the trucker's verdict on if the LIVE service is worth that money.
Yes you still need a separate email address for each TomTom you own. As this is now a 6 TomTom extended family that becomes a little wearing. Note that you'll need at least two accounts for each unit; one to update the unit and the other to log into support. The TomTom support does not recognise that you're plugged in and logged on updating the unit and requires you to register and log in again in order to get into the support system. Activating LIVE isn't simple either. It's a complex series of screens and information to enter that I thought I had navigated successfully only to discover (more than a year later) that in fact I had not. Now I'm pretty technically aware, and a gadget hound, if I can't manage successfully as the family's go-to geek, then there is an issue with the usability of the software.
The software update system is abysmal. Updates make the unit slower, and slower, and
s l o w e r, until the unit nearly ended up being thrown through the passenger window without bothering to open it first. From the trucker using it, "Every time I come to a roundabout on a planned route it tells me which road to take before the roundabout is reached. When I reach the roundabout the unit stops reporting my location. I take the correct road from memory and the unit then takes more than two minutes to find my location and report it correctly. Sometimes the unit fails to report my correct position at all. I have seen the unit tell me that I was running through fields more than once just this week." If you're getting this issue then TomTom say that their "soft reset" should fix it - and it does seem to have speeded it up a fair bit. If not, then you should contact support. Good luck with that. I managed to find the way to do the "soft reset" through pure dumb luck, before I managed to get hold of customer support. But the software should not be doing this. It's an issue that needs a simple permanent fix. Like, oh just for instance, forcing a software triggered soft reset on unit restart while still backed up and plugged into the computer after each update.
The problem is that the TomTom truck routing is still the best on the market. However for the individual trucker that doesn't have a unit like this supplied by their firm, or for the jobbing owner driver not being able to get the support needed from customer services for a £300 machine with a £50 a year subscription service, this is customer disservice writ large. Tomtom customer services are as in as much need of update as the software system. Customer services have ignored three emails from me, they replied to the last one which was sent on 15/12/2014. I got that reply almost a month later having already raised Cain to try and get a response. I had to write the original of this review (this is the edited version) and link to it on Twitter with an @ mention to TomTom's UK Twitter account before I finally had any contact at all after six months of trying. I'm still unhappy with the support I've received and there has been no true apology offered. I have to recommend the unit as things stand because I've not found better; that this means accepting this kind of hassle makes me do so grudgingly.
Very slow and unresponsive user interface (takes seconds for anything to happen after pressing anything on the screen, unlike my £100 Garmin)
Irritating safety warnings, which add to the time it takes to get going, because of the previous user interface issue
Lacks the real life signs that Garmin has, and often gives a destination that's not mentioned on the real signs, which may change several times over a 10-mile stretch of the same road
Speed limit warnings are wrong, especially where long-term temporary speed limits are in force. Worse, it will give you the right one just before the camera, even if it's an average speed camera (as they usually are in such places)
Stupid design faults, like having to put the USB connector into the dock rather than the actual unit
Has tried to direct me along a road with a 5-tonne weight limit when I was driving a 7.5-tonne truck.
All in all, poor quality. Place name pronunciation better than on Garmin but worse in every other aspect.
I didn't get mine from any seller on amazon but thought it worthy to review it anyway.
Have been using mine now for several weeks in my job, have been driving trucks from 40ton artic's to 7.5ton wagons, even used it as a normal car satnav as well.
The biggest thing that will trip people up, and maybe the other reviewer is to make sure you fully input all the dimensions of your truck at the start of the planning stage.
Height, weight, width and maximum speed, including any hazmat stuff etc, when you do this correctly and tell it where you are going it automatically sorts out where you cannot go and warns you.
If like me you are nosey to see what happens if... i left it on 23ton truck, 8ft wide, 33ft long and put it in my car and went onto a weight restricted bridge road, it warned me instantly, even showed it as a no go road on the route.
Add to this the live traffic, and it is well good, has saved me time on a few occasions now when traffic has become crap on my journey, it warns you and offers an alternative route you can take of decline.
Not sure if it knows the London green routes, that rule of no lorries before 7am thing, as iv'e not been there with it yet.
The lifetime maps will save a few quid overall as well.
One tip i would suggest, make sure you get a screen protector and a good case to keep it safe and protected.
I would deffo buy another and totally recommend it.
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