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TomTom GO 500 EU - 5" Sat Nav with Full European Lifetime Maps, Lifetime Traffic Updates, Smartphone Connected and Interactive Screen

3.4 out of 5 stars 149 customer reviews
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GO 500 EU - 5 inch
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  • NEW-Interactive Maps
  • Lifetime TomTom Traffic via Smartphone
  • Lifetime Maps
  • 3D Maps

There is a newer model of this item:

TomTom GO 510 5 inch Sat Nav with World Maps - Black
In stock on September 2, 2016.
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TomTom products sold and dispatched by Amazon.co.uk carry the TomTom limited warranty. Learn more here.

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Style Name: GO 500 EU - 5 inch

Product details

Style Name: GO 500 EU - 5 inch
  • Product Dimensions: 2 x 14.5 x 9 cm ; 227 g
  • Boxed-product Weight: 540 g
  • Batteries 1 Lithium ion batteries required. (included)
  • Item model number: GO 500 EU 45 (BE-NL-LU-IE-UK)
  • Date first available at Amazon.co.uk: 1 Jun. 2013
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (149 customer reviews)
  • Amazon Bestsellers Rank: 68,202 in Electronics (See Top 100 in Electronics)

Product Description

Style Name:GO 500 EU - 5 inch

Product Description

TomTom GO 500 Europe


The all new TomTom GO has been completely re-designed to put you in control of your drive. Make the smartest driving decisions by knowing precisely what is going on around you and what lies ahead. Put the world at your fingertips with a brand new Interactive Map. Drive with world-class traffic information with Lifetime TomTom Traffic. Know exactly where you are with buildings and landmarks in stunning 3D.

Lifetime TomTom Traffic —  Smartphone Connected

Lifetime TomTom Traffic —
Smartphone Connected
Click here for a larger image

Interactive Map

Simply zoom in and out to find and explore places on the map with your fingertips. Tap on the map to get an instant route to your destination.

Pinch to Zoom

Simply Pinch to Zoom on the interactive map to find places and explore more of the world around you. Zoom in to find a point of interest on the map and zoom out to see what lies up ahead.

Tap & Go

Use Tap & Go to instantly get a route to your destination. Save time and get moving faster.

Lifetime TomTom Traffic — Smartphone Connected

Drive with world-class traffic information for the life of your device*. Get to your destination faster with precise and accurate, real-time information. TomTom Traffic pinpoints exactly where delays start and end so you always know your fastest route.

*Lifetime is the useful life of the device, so means the period of time that TomTom continues to support your device with software updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more.

3D Maps

See buildings and landmarks in stunning 3D. With 3D Maps, you'll always know exactly where you are.

Route Bar

Essential traffic and travel information at a glance. The Route Bar shows precise traffic and speed camera information on the road ahead.

Quick Search

Find your destination faster with intuitive search results. Quick Search starts to find your destination as soon you start typing.

My Places

See your favourite locations on the map. Personalise your map with My Places so you can easily find and navigate to your favourite locations again and again.

Lifetime TomTom Traffic via Smartphone

Lifetime TomTom Traffic via Smartphone

Drive with world-class traffic information for the life of your device via your smartphone*. Get to your destination faster with precise and accurate, real-time information. TomTom Traffic covers more roads than any other sat nav brand and pinpoints exactly where delays start and end so you always know your fastest route.

*Your smartphone needs to be compatible and come with a data plan. Extra costs may apply, check tomtom.com/connect for more information.

TomTom Traffic Coverage
Andorra Austria Belgium Czech Republic
Denmark Finland France Germany
Gibraltar Italy Liechtenstein Luxembourg
Monaco The Netherlands Norway Poland
Portugal San Marino Spain (incl. Canary Islands) Sweden
Switzerland Vatican City U.K. (incl. Channel Islands)


Map-making is in TomTom’s DNA; we’ve been making world-class maps for more than 25 years. We combine state-of-the-art technologies with real-time updates from the more than 21 million drivers in our Map Share community to create the most accurate and up-to-date maps available.

Europe’s road network changes regularly. We work tirelessly to make sure you always have the most up-to-date map. With Lifetime Maps you can download the most recent map at least 4 times each year, for the life of your device.

Lifetime Maps
IQ Routes
Map Share

Lifetime Maps

Always drive with the latest map. Get to your destination faster with Lifetime Maps. For the life of your product, you can download 4 or more full updates of the map on your device every year. You receive all updates to the road network, addresses and Points of Interest.

IQ Routes

The world’s largest database of real travel times gives you the fastest routes and the most accurate arrival times – it’s genius!

Map Share

Benefit from free daily map changes, reported by the Map Share Community, and get to your destination without unwanted surprises.

Pre-Installed Mapping of 45 Countries

Detailed Coverage
Andorra Austria Belgium Bulgaria
Croatia Cyprus Czech Republic Denmark
Estonia Finland France Germany
Gibraltar Greece Hungary Italy
Latvia Liechtenstein Lithuania Luxembourg
Malta Monaco The Netherlands Norway
Poland Portugal Romania Russia
San Marino Slovakia Slovenia Spain (incl. Canary Islands)
Sweden Switzerland Turkey U.K. (incl. Channel Islands)
Ukraine Vatican City
Connecting Roads
Albania Belarus Bosnia-Herzegovina Macedonia
Moldova Montenegro Serbia
Pre-Installed Mapping of 45 Countries


3 Month Speed Cameras

3 Months Speed Cameras

Drive more relaxed with alerts for speed cameras ahead. These timely warnings increase your awareness of local speed limits and help you save money on speeding fines. As part of our global driving community you'll benefit from an advanced and highly accurate warning service across Europe.

5″ (13 cm) Capacitive Touchscreen

5″ (13CM) Capacitive Touch Screen

See more and drive easy. Better view of instructions. Bigger menus and buttons. Easier input.

Advanced Lane Guidance

Advanced Lane Guidance

Clearly shows which lane to take at junctions so you don't miss your turning. On the most difficult highway intersections, realistic 3D representation of the junction keeps you relaxed and safe.

Spoken Street Names

Spoken Street Names

Helping you to keep your eyes on the road, spoken instructions now include street names, to make turnings even clearer.

Click & Go Mount

Click & Go Mount

Includes a USB car charger and cable. Magnetic mounting for fast and effortless one hand docking.

Parking Assist

Parking Assist

Find nearby parking with the aid of your TomTom device. Since Parking Assist is available throughout your journey, you can choose to navigate directly to the nearest car park when planning your route, or find parking en route – either near your destination or close to your current location.

TomTom XL

Start Classic WE



TomTom Start

Start 25 M

Start 60 M

TomTom GO

GO 400

GO 500

GO 600

TomTom GO

GO 6000

TomTom GO LIVE 1005


TomTom GO LIVE 1005

GO LIVE 1005 World

Screen Size 3.5″, 4.3″ or 5″ 5″ or 6″ 4.3″, 5″ or 6″ 6″ 5″ 5″
Mapping UK/ROI or Western Europe UK/ROI UK/ROI or Europe Europe Europe World-Wide
Advanced Lane Guidance tick tick tick tick tick tick
Lifetime Map Updates   tick tick tick tick tick
Spoken Street Names tick tick tick tick tick tick
Traffic Updates     tick

Lifetime TomTom Traffic — Smartphone Connected


Lifetime TomTom Traffic — Always Connected


3 Year Traffic Updates


1 Year Traffic Updates

Bluetooth Handfree Calling         tick tick
Voice Control         tick tick

Box Contains

TomTom GO 500 Device
Click & GO Mount
Car Charger & USB Cable

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Style Name: GO 500 EU - 5 inch
If you are someone who already owns a TomTom SatNav, and if you are someone who loves the TomTom user interface design with its many features and customisations, you need to think very carefully before you cough up your cash for the new Go experience. Unfortunately it is all too easy to be swayed by the "free" headlines and the lovely map images appearing in the product marketing photos. Behind this sexy exterior, which does genuinely look nice, lies a complete concept revamp that is a hard pill to swallow to the TomTom converted.

The first major shock to overcome is the realization that this is a very stripped-down device which delivers navigation in one way only - and if you don't like it, that's tough. There is a notable absence of the many customisations that have made TomToms deliver what you want the way you want it, visually and functionally. I would guess that 90% (I joke not) of the menus you'd have found on say a TomTom Go Live 1005, are simply nowhere to be seen on the new Go 500, not even in some other incarnation. Of course that's a double-edge sword because I suspect even the TomTom officiando will admit there were many more menus than they could find the time to use and these could make the device seem a little complicated, but in TomTom's attempt to strip this SatNav down to basics, I think they've gone way too far and now omitted frequent customisations that previously made TomToms stand out above their rivals. I think TomTom are trying to appeal to the less demanding, vanilla ice cream, perhaps even slightly techno-phobic user.

Let's start with the "road view" (perspective) map display. An unusual choice of colours you'll probably think. So you'll try to change it to something more familiar. Tough!
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Style Name: GO 400 EU - 4.2 inch
---- UPDATED (16/06/15) REVIEW BEGINS ----

*** I try to update this review regularly, but to see the full (and current) list of software updates, visit the TomTom website here http://bit.ly/VtrbFW. This review relates to software version 15.202 and all previous ***

This is an in depth product review (updated after around 24 months use) for TomTom's premium navigation device, the GO 6000 (but will also largely apply to any of the GO X0, GO X00/X10 and GO X000/X100 devices - for this reason, I have also placed this review within their respective pages). My aim is to provide an honest viewpoint that will help you make a decision about purchasing, whether you're a complete newcomer to sat-navs, or use them on a daily basis. In certain aspects, I will compare this device to my previous sat-nav, a TomTom GO LIVE 1005 World. In recent reviews of TomTom's latest sat-navs I have seen a worrying trend of consumers buying a product without really realising what that specific model can, and more importantly can't do. I will attempt to enlighten you all.



Let's get this out the way.
Around May/June 2015, TomTom updated most of their lines of sat-navs, which makes updating this review more than a little complicated. The reason being, just because TomTom no longer sell certain models on their website, doesn't mean that you can't still buy them, so I will try and encompass every model of the GO that you can currently purchase - here goes...

There are essentially three ranges of sat-navs within the GO series. Each starts with a number.
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10 Comments 108 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: GO 500 EU - 5 inch Verified Purchase
The new GO series will get you from A to B, but then so will any satnav from £50 upwards. So why do some people spend three to four times as much? (I should add I have owned a Go 730 for some years and am looking for an upgrade.)

Well, any TomTom satnav has several features which for me are critical, and prevent me from looking anywhere else. One is iQroutes and another is the live traffic. I don't want to just get from A to B, I want to get there on time. And choosing the best route is what makes all the difference. iQroutes works on the real speeds that real drivers (i.e. you and me) achieve, not the notional speed limit on the roads (Tomtom have this patented I believe, so you can't get it elsewhere). Add in live traffic, and you can be confident of using the fastest route - and if you still don't get there on time, then you have the comfort of knowing that no faster route was available.

So, back to the GO 500 (or 400 or 600 which only appear to differ on screen size). It does have both iQroutes and live traffic - good. They even get free "lifetime updates" - that's the product's lifetime, not yours!

So, what's not to like? Its the other features included in previous/other models, that are now missing - that's the problem. Here's a list:

1. No facility to add your own "points of interest". So you can't add shops, hotels, pubs, etc. Worse, you can't add traffic cameras - that's only available from Tomtom for about £20p.a. after the first three months.

2. No route planning.

3. Voice commands not available - and I believe will never be because no microphone is fitted.

4. As for 3, the old facility to use the satnav as a handsfree interface to your phone is not available.
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12 Comments 83 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Style Name: GO 500 EU - 5 inch