A lower priced version of this book is available
Save £8.16 (68%) by choosing the Kindle Edition.
Kindle price
Paperback price

Save <span class="a-color-price">£8.16 (68%)</span> by choosing the Kindle Edition. Read now with the free Kindle app
Available on iOS, Android, Mac & PC.
FREE Delivery in the UK.
Only 2 left in stock (more on the way).
Dispatched from and sold by Amazon. Gift-wrap available.
Things That Make Us Smart... has been added to your Basket
+ £0.00 delivery
Used: Very Good | Details
Sold by Bookdonors
Condition: Used: Very Good
Comment: Shipped from the UK. Used in Very Good Condition. We are a not-for-profit Social Enterprise trading in used books to help people, charities and the environment.
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

Things That Make Us Smart: Defending Human Attributes in the Age of the Machine (William Patrick Book) Paperback – 31 Mar 1994

4.0 out of 5 stars 2 customer reviews

See all 8 formats and editions Hide other formats and editions
Amazon Price
New from Used from
Kindle Edition
£10.50 £0.01
Note: This item is eligible for click and collect. Details
Pick up your parcel at a time and place that suits you.
  • Choose from over 13,000 locations across the UK
  • Prime members get unlimited deliveries at no additional cost
How to order to an Amazon Pickup Location?
  1. Find your preferred location and add it to your address book
  2. Dispatch to this address when you check out
Learn more
click to open popover

Frequently bought together

  • Things That Make Us Smart: Defending Human Attributes in the Age of the Machine (William Patrick Book)
  • +
  • The Design of Everyday Things (MIT Press)
  • +
  • Emotional Design: Why We Love (or Hate) Everyday Things
Total price: £32.61
Buy the selected items together

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone

To get the free app, enter your mobile phone number.

Product details

  • Paperback: 304 pages
  • Publisher: Basic Books; New Ed edition (31 Mar. 1994)
  • Language: English
  • ISBN-10: 0201626950
  • ISBN-13: 978-0201626957
  • Product Dimensions: 15.2 x 1.9 x 22.9 cm
  • Average Customer Review: 4.0 out of 5 stars 2 customer reviews
  • Amazon Bestsellers Rank: 718,330 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

  • See Complete Table of Contents

Product description


In Things That Make Us Smart, Donald A. Norman explores the complex interaction between human thought and the technology it creates, arguing for the development of machines that fit our minds, rather than minds that must conform to the machine. Humans have always worked with objects to extend our cognitive powers, from counting on our fingers to designing massive supercomputers. But advanced technology does more than merely assist with thought and memorythe machines we create begin to shape how we think and, at times, even what we value. Norman, in exploring this complex relationship between humans and machines, gives us the first steps towards demanding a person-centered redesign of the machines that surround our lives.

From the Author

People propose, science studies, technology conforms
This is my favorite book. So, if you liked "The Psychology of Everyday Things (or the paperback version entitled "The Design of Everyday Things"), or "Turn Signals Are the Facial Expressions of Automobiles," then you should also like this one.

The theme of the book is that tehcnology can indeed enhance human intelligence, but only if it is properly built to fit human abilities and needs. Alas, all too often it isn't. All too often it is people who must conform to the technology. The proper way is, of course, for technology to conform to people.

I review everything from science museums (except for the San Francisco Exploratorium, I have a pretty low opinion of them) to voice-mail answering systems (ugh). With a sense of humour (well, you have to be the judge), and with the aim of providing constructive criticism.

I try to be a fan of technology: too bad the technologists get in the way.

See all Product description

Customer reviews

Share your thoughts with other customers
See all 2 customer reviews

Top customer reviews

13 July 1998
Format: Paperback
5 people found this helpful
|Comment|Report abuse
21 December 1998
Format: Paperback
11 people found this helpful
|Comment|Report abuse

Most helpful customer reviews on Amazon.com

Amazon.com: 4.0 out of 5 stars 16 reviews
Clay N
3.0 out of 5 stars5% gold
23 March 2018 - Published on Amazon.com
Verified Purchase
Paul Young
5.0 out of 5 starschange your perspective on the relationship between human and machine
20 January 2013 - Published on Amazon.com
Format: Paperback|Verified Purchase
Alicia Crumpton
5.0 out of 5 starsHuman Centered Design
25 November 2013 - Published on Amazon.com
Format: Paperback
2 people found this helpful.
O. Kagan
3.0 out of 5 starsBook That Makes Us Smart? Maybe.
27 April 2008 - Published on Amazon.com
Format: Paperback
4 people found this helpful.
5.0 out of 5 starsHuman cognition + artifacts = awesome
29 October 2014 - Published on Amazon.com
Format: Paperback
One person found this helpful.

Where's My Stuff?

Delivery and Returns

Need Help?