The Theory and Practice of Change Management Paperback – 5 Feb 2010
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'This book provides an excellent overview of the complex field of change management. Relevant theories are clearly explained and closely linked to practical examples and exercises. Thoroughly recommended.' - Katie Truss, Director of the Centre for Research in Employment, Skills and Society; Professor of Leadership, HRM and Organization, Faculty of Business and Law, Kingston University, UK
'This is an excellent overview to the body of knowledge connected to the theory and management of change. It's enjoyable to read and covers an unexpectedly wide range of material, all within the context of a process model of change.' - Suzanne Pollack, Henley Business School, University of Reading, UK
'A comprehensive core study text suitable for any students of change management or managers who need to know more about the subject. Its excellent literature review, case studies and exercises for each of the topics allow readers to evaluate their own experience in the change management context. I would not hesitate to recommend it as a core text for any of my students.' - Sylvie Jackson, Senior Lecturer in Change Managment and Performance Measurement, Department of Engineering Systems and Management, Cranfield University, UK
'A thoughtful textbook that presents a richly combined view of both theory and practice in managing change.' - Muayyad Jabri, Associate Professor, School of Business, University of New England, Australia
The third edition has been extensively revised to build on existing strengths. It now features an even stronger underlying model, improved signposting and structure and 12 major new case studiesSee all Product Description
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Top Customer Reviews
These figures suggest that people and organisations need all the help they can get. So could this book help?
John Hayes is Professor of Management at Leeds University Business School where he teaches change and organisation behaviour. The title immediately overcomes the potential barrier of an academic textbook in that the "practice" aspects are much more widespread than the 2002 edition. It includes material on practical interventions which engage people across the organisation rather than just the change initiator or their team. The other "growth area" is around the "soft skills for hard results" in terms of the stakeholder and leadership aspects together with managing relationships during the process of change.
Throughout the book there is a blend of the academic models, many of which will be familiar to MBAs together with illustrative case studies from Asda, BBC, etc as well as the public sector. These are complemented by reflective exercises which enable the practitioner and the commissioning manager/leader to take a holistic approach to the design of any intervention. All of these will help fill the gaps and abysses into which many change programmes fall.
So, who is the book for?
The immediate answer is for anyone who takes the process and success of change seriously, in that it addresses both the surface and deeper aspects - the latter often given insufficient attention hence the low success rate.Read more ›
This is a refreshing book: the author is a very well known change management expert and tried to find the balance between the theoretical and the practical side. I like that he included also chapters on the human element of change and on communication. The only downside is that sometimes the book gets a little bit hard to digest when the author spends time on the teoretical part. After finishing a chapter the sensation is more often than not "OK so what's the point?" as there are so many theories crammed together that it is not clear what is the posiiton of the authot. Overall a good book, especially if you buy the more affordable paperback version. COuld be improved if the focus was on what the author thinks rather than a list of theories with a sprinkle of "how to"
The good bits:
Referencing at the end of each section and chapter. This make lifting a quote for further reading easy as it avoids traveling to the back of the book every time.
The not so good bits:
Type font is poor, As this is core reading for the degree programme i am on, I thought thatit would facilitate those like myself with vision difficulties by printing in a font such as arial and not new roman.
The writing style takes several reads to get the information digested.
The price, hate it as i had to but it.
Overall: I am not sure that if you have picked up this book just to familise yourself with the subject if you would survive more than a couple of pages before going elsewhere. If you are reading it professionaly, you will struggle though and discover that it is well referenced and does balance arguments with pleanty of theory.
Most Recent Customer Reviews
I bought this as a study book for my last module at uni. It is very informative with lots of theorists featured in it, just what I needed.Published on 13 Jun. 2012 by Mature Student
As a MBA kiddie, I found the book a great reference.
Having to work hard to achieve what is expected academically, it is an excellent tool, the way the units are laid... Read more
out of all the Business books I have to read this is the hardest. The writer tries to sound clever rather than actually explainning the topic. Read morePublished on 31 Oct. 2010 by C. Hyde