Under their terms and conditions Amazon are obliged to refund the difference, even if the item has entered the despatch phase. This should be done automatically, so I paid £43.99 on pre-order and should now expect a £12 refund direct into my account. So no worries.
I'm with you, just been to check and seen my order says it's £43.99 and now it's £32. i hope M. Heyes is right or i'm going to feel well cheated, especially as Siansbury's are apparently selling it for £26 from tomorrow.
UPDATE: He's right you know, i've just read the terms and conditions. No worries and a nice little bonus, been thinking it was going to cost £43.99 for months.
Apparently it's done automatically - the price difference is paid back into your account. But on my despatch confirmation e-mail today the original price was stated. I'm just going to keep an eye on my online banking and see how much they charge, and if it isn't the cheaper price then I'm going to kick off. Take a look at the terms and conditions - it's all there in writing, so I'll be very surprised if they don't refund the difference.
Just send an email to Amazon. They will refund you the difference. I don't know about software titles, but when I bought my TomTom, Amazon reduced its price twice within the next month. I emailed them each time, & they refunded me the difference. Because you have a 30-day returns policy, you're entitled to the lowest price in the 1 month after they have delivered the item to you.
W Lancaster, listen to Austin Blakely! You will get refunded! If you pre order you get the pre order price guarantee, so even if the game is dispatched, at the weekend say, so you get your game on release day, then the price goes down you get the difference refunded, it goes all the way up to the release date, it says so in amazons T's&C's. My wife bought me fifa 10 for my birthday, i heard about the price war (£25) on the radio and not long after she had an email saying what she had saved from pre ordering, and how much she had refunded (i think roughly ten pound). So to but it blunt DONT WORRY! Amazon are a massive company and wouldnt get away with charging you and not refunding you the difference, you're covered up to the release date, they just have to take the money before they dispatch it, im sure you wouldnt want them to wait till release date to take payment and post it would you???
Guys don't worry, we will get the money back. Remember you can send anything back to Amazon in 7 days to get a full refund ayway, so it is Amazon's benefit to just refund the difference rather than end up losing your business in full. See below for reassurance.
We apologise for the confusion caused with the pricing of `Call of Duty: Modern Warfare 2 (PS3) '.
The prices of items at Amazon.co.uk are subject to change. Having checked our website, I can confirm that price of this item `Call of Duty: Modern Warfare 2 (PS3) ' has decreased to 32.00 GBP. Whenever you pre-order a book, CD, video, DVD, video game or software item sold by Amazon.co.uk, the price we charge when we dispatch it to you will be the lowest price offered by Amazon.co.uk between the time you placed your order and the dispatch date.
However, if your order enters the dispatch process before the release date and the price is lowered on or before the release date, we will automatically refund the difference between the price you were charged and the lowest price between dispatch and release date.
Please rest assured that the difference in amount will be refunded to your payment card with in the next 48 hours. On the date the refund is completed, we'll send you an e-mail message confirming the date, amount and payment details. You can see completed refunds when you visit Your Account, after receiving this confirmation e-mail.
I have had this happen several times on blu-rays, games etc, but during the course of the release day I have then had an email saying under the pre order guarantee I am entitled to a refund and it will be credited to the card I used for payment shortly. So give it till the end of the day before you go too nuts.
wo ! 26 pounds from sainsburys that heavy !! but i just want my 12 pounds back from amazon.co.uk thats all ! even though i sent and e-mail of refunding ( cheaper available ) and choose amazon.co.uk but i don't want to return it i just want my 12 pounds back