Top critical review
17 people found this helpful
Strap broke after only a short time, seller impossible to deal with, don't go near this seller
on 9 December 2013
My wife purchased me this bag as a gift. After only a few months, the strap broke. It was impossible to get it fixed at any repair shops as they couldn't get the fitting so my wife contacted the seller for a replacement strap. The seller, who constantly refers to her as 'friend' first offered a replacement strap in a different shade. My wife said this was unacceptable and requested either the right shade or a full refund. After 12 days of emails, telling her to calm down I'm some, we are back to square one with the seller now offering to replace the strap in a different shade. We're getting nowhere with this seller but hopefully this terrible review (I would have given them no stars if I could) will change things. Replace the strap or give a full refund seller! Then I might consider a few extra stars!