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The Speed of Trust: The One Thing that Changes Everything Audio Download – Abridged

4.4 out of 5 stars 31 customer reviews

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Format: Paperback
Trust can make things easier, and distrust can definitely make things much harder. You already know that. But do you know how to check out where you need to change in order to create more beneficial trust? The Speed of Trust can help those who need a template for such self-examination.

Mr. Stephen M. R. Covey is the son of Dr. Stephen R. Covey of 7 Habits of Highly Effective People fame. If you've read that famous book, you may remember young Stephen referred to by his father as the seven-year-old son who was asked to keep the yard "clean and green" and did neither at first. Dr. Covey writes the foreword for this book and refers to that example. Ms. Rebecca Merrill helped with the writing of Dr. Stephen R. Covey's book First Things First which was coauthored by Roger Merrill.

Trust is expressed by a paradigm that includes five waves of trust (self trust based on the principle of credibility, relationship trust based on the principle of proper behavior, organizational trust based on the principle of alignment, market trust based on the principle of reputation, and societal trust based on the principle of contribution). Most of the book is taken up with examining those five waves and their underlying principles. The core of the book comes, however, in the 13 behaviors that establish trust (talk straight, demonstrate respect, create transparency, right wrongs, show loyalty, get better, confront reality, clarify expectations, practice accountability, listen first, keep commitments, and extend trust). Each section of the book comes with ways to check on your performance and to create plans for improvement.

This book is by far the best development of the subject of creating and restoring trust that I have read. That makes the book an essential reference.
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Format: Hardcover
Trust can make things easier, and distrust can definitely make things much harder. You already know that. But do you know how to check out where you need to change in order to create more beneficial trust? The Speed of Trust can help those who need a template for such self-examination.

Mr. Stephen M. R. Covey is the son of Dr. Stephen R. Covey of 7 Habits of Highly Effective People fame. If you've read that famous book, you may remember young Stephen referred to by his father as the seven-year-old son who was asked to keep the yard "clean and green" and did neither at first. Dr. Covey writes the foreword for this book and refers to that example. Ms. Rebecca Merrill helped with the writing of Dr. Stephen R. Covey's book First Things First which was coauthored by Roger Merrill.

Trust is expressed by a paradigm that includes five waves of trust (self trust based on the principle of credibility, relationship trust based on the principle of proper behavior, organizational trust based on the principle of alignment, market trust based on the principle of reputation, and societal trust based on the principle of contribution). Most of the book is taken up with examining those five waves and their underlying principles. The core of the book comes, however, in the 13 behaviors that establish trust (talk straight, demonstrate respect, create transparency, right wrongs, show loyalty, get better, confront reality, clarify expectations, practice accountability, listen first, keep commitments, and extend trust). Each section of the book comes with ways to check on your performance and to create plans for improvement.

This book is by far the best development of the subject of creating and restoring trust that I have read. That makes the book an essential reference.
Read more ›
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Format: Kindle Edition Verified Purchase
Have puzzled over how many stars to give this book. On the one hand it is lazily written, doesn't reference sources properly and relies too heavily (way too heavily) on the author's own limited personal experience. On the other - well there are one or two really powerful concepts I have used with my team to good effect.

I think there is a great deal of difference between the US and Europe when it comes to business. Some of the examples he gives of US business practice would probably see that person sidelined or fired in my experience in the UK. So it feels as though there is less inherent trust in the US. However, the sections based on exploring the difference between behavioural trust and competence trust are useful ("I trust my wife - but I wouldn't trust her to take my appendix out as she's not a surgeon")
The writing style is hard work and self congratulatory - probably works better in the US. I was personally also appalled by the story of him pouring a jug of water over the head of his nephew because because his team won, and Stephen Covey's team lost. Try re-building trust after that one!
Overall - is insightful if you are a fast reader and you are wiling to invest the time to mine the diamonds.
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Format: Paperback
As far as what the book is trying to say it is pretty solid. The book however is about 100 pages too long. Cut down the huge intro and streamline the examples and take out all the unnecessary repetition.
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By fwijs on 23 Sept. 2007
Format: Paperback
For someone advocating trust, Stephen M.R. Covey seems to rely far too much on unsuspecting business travellers picking up his book (which has been made to look substantially like those of Stephen R. Covey, his father) under the assumption that they are buying a book written by Stephen R. Covey. Stephen M.R. Covey's book is unfortunately uninspiring.
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