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3-year Accidental Damage insurance for a PORTABLE AUDIO product from £200 to £249.99

from London General Insurance Company Ltd.
  • Immediate protection against accidents: This cover will meet your needs if you are looking for an insurance policy that gives your product 3-years of accidental damage protection from purchase and also covers any other mechanical & electrical breakdowns within that period which are not covered by the manufacturer's warranty, with up to three repairs in any consecutive 12-month period.
  • No added costs: You’ll pay no excess, parts, labour or callout charges on your claim.
  • Easy claim process: File a claim by email or phone. If your product cannot be repaired, it will either be replaced or an Amazon e-gift card to the value of a replacement will be issued.
  • Cancel anytime: Full refund within 45 days if no claim has been made, pro-rated refund thereafter less claim costs. Cover is for UK residents (excluding Channel Islands and Isle of Man) who are over 18 years old.
  • For full product description, please read the Insurance Product Information Document and policy terms and conditions by following the link(s) provided. Finally, please note that another insurance product which has different terms might be available on our website when accessed on a laptop or desktop PC.
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Add Extra Protection? Check if this cover meets your needs

2-year Accidental Damage insurance for a PORTABLE AUDIO product from £200 to £249.99
from London General Insurance Company Ltd.
68
£25.59
  • Immediate protection against accidents: This cover will meet your needs if you are looking for an insurance policy that gives your product 2-years of accidental damage protection from purchase and also covers any other mechanical & electrical breakdowns within that period which are not covered by the manufacturer's warranty, with up to three repairs in any consecutive 12-month period.
  • No added costs: You’ll pay no excess, parts, labour or callout charges on your claim.
  • Easy claim process: File a claim by email or phone. If your product cannot be repaired, it will either be replaced or an Amazon e-gift card to the value of a replacement will be issued.
  • Cancel anytime: Full refund within 45 days if no claim has been made, pro-rated refund thereafter less claim costs. Cover is for UK residents (excluding Channel Islands and Isle of Man) who are over 18 years old.
  • For full product description, please read the Insurance Product Information Document and policy terms and conditions by following the link(s) provided. Finally, please note that another insurance product which has different terms might be available on our website when accessed on a laptop or desktop PC.
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Sony WH-1000XM2 Wireless Bluetooth Over-Ear Noise Cancelling High Resolution Headphones with Gesture Control, Activity Recognition, 30 Hours Battery Life, with Alexa built-in - Black

4.6 out of 5 stars 1,671 ratings
Price: £249.99
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  • Industry-leading wireless noise cancellation (*Please see product description for disclaimer)
  • 30 hours battery life with noise cancelling and quick charge feature
  • Quick Attention to immediately reduce volume to catch a conversation
  • Easy touch operation to control music playback and volume on the ear cup
  • Smart Auto-settings to optimize listening settings automatically based on user's behaviour
  • Optimized for the Google Assistant and Amazon Alexa for a seamless hands-free control and more
  • Alexa built-in devices let you instantly connect to Alexa to play music, control your smart home, get information, news, weather, and more using just your voice.
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Frequently bought together

  • Sony WH-1000XM2 Wireless Bluetooth Over-Ear Noise Cancelling High Resolution Headphones with Gesture Control, Activity Recognition, 30 Hours Battery Life, with Alexa built-in - Black
  • +
  • Geekria UltraShell Case Compatible with SONY WH-1000XM4, WH-1000XM3, WH1000XM2, WH-XB900N, MDR1000X Headphones, Replacement Protective Hard Shell Travel Carrying Bag with Cable Storage (Dark Gray)
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Special offers and product promotions

  • Pay over 3-months interest-free with an Instalment Plan on your Amazon Mastercard Minimum Purchase £100. Learn more.
  • Buy this device and get 90 free days of Amazon Music Unlimited when you set up Alexa. After setting up Alexa on your device, you will receive an email with further information. Offer valid for a limited time only. £9.99/month after. £7.99/month for Prime Members. Renews automatically. New subscribers only. T&Cs apply. Learn more.
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Important information

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Product details

Colour Name:Black
  • Batteries : 1 Lithium Polymer batteries required. (included)
  • Is Discontinued By Manufacturer : No
  • Product Dimensions : 22 x 18.5 x 7.4 cm; 275 Grams
  • Date First Available : 1 Sept. 2017
  • Manufacturer : Sony
  • ASIN : B074ZRG5MN
  • Item model number : WH1000XM2B.CE7
  • Delivery information:: We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.
  • Customer reviews:
    4.6 out of 5 stars 1,671 ratings

Product guides and documents

User Manual (PDF)

Product description

Colour Name:Black

Product Description


No hassle, no difficult settings, just industry-leading noise cancellation* tailored for you and your life.

Industry-leading noise cancellation is made even smarter with personal and atmospheric pressure optimising that adjusts to your individual listening style and your altitude. The WH-1000XM2 are therefore the perfect headphones to fly with.

Be in control of your listening. Hear what’s important with Ambient Sound Control, and adjust sound levels with the Equalizer. What’s more? Smart Listening by Adaptive Sound Control automatically detects your activity such as travelling, walking, and waiting, then adjusts ambient sound settings to you.

Enjoy truly authentic sound. Hear music that stays true to the original recording with High-Resolution Audio. Optimised for High-Resolution Audio, S-Master HX™ reduces distortion and allows you to enjoy all the subtleties in your music. These headphones also include a powerful 40mm driver with Liquid Crystal Polymer (LCP) diaphragm for handling heavy beats and can reproduce a full range of frequencies up to 40kHz.

Wireless streaming is at its best with LDAC which transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH wireless audio, which allows you to enjoy High-Resolution Audio content in exceptional sound quality close to High Resolution Audio.

With an incredible battery life of 30 hours, you can head out on long journeys with confidence of battery not running out. If you do run low on battery, the improved quick charge functionality gives you 70 minutes of play from just 10 minutes of charge - so even if you do run out, you'll have your headphones back up and running in no time.

Combine high-quality sound with the simplicity of voice control. The WH-1000XM3 has dual voice assistant compatibility: it works with both Google Assistant and Amazon Alexa**. Play music, hear the news, control smart home devices, get answers to questions, and more just by talking to your headphones.

*As of August 31st 2017. According to research by Sony Corporation, measured using JEITA-compliant guidelines in headband style wireless noise cancelling headphones market.

**May depend on firmware update, available via the Headphones Connect App.

Box Contains

Headphones
Carrying Case
Plug Adaptor for In-Flight Use
Connection Cable
USB Cable
Warranty Card
Operating Instructions
Reference Guide

Customer Questions & Answers
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
1,671 global ratings
5 star
77%
4 star
14%
3 star
3%
2 star
2%
1 star
5%
How are ratings calculated?

Top reviews from United Kingdom

Freya Finds
5.0 out of 5 stars Sony WH-1000XM2 vs Bose QC35
Reviewed in the United Kingdom on 13 May 2018
Colour Name: BlackVerified Purchase
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5.0 out of 5 stars Sony WH-1000XM2 vs Bose QC35
By Freya Finds on 13 May 2018
I was inbetween this item and the Bose QC35. My partner has the Bose QC35s (v1) so this review compares my experience of the two items.

It's true what they say: the Sonys can get hot and slightly uncomfortable. I was a bit wary of the build quality from other reviews and comments but actually I was very impressed from the Sony's build quality. It seems very sturdy and I haven't been so delicate with it (haven't always put it in the case) but it has survived with no noticeable scratches or scuffs. I have gone on a couple of long haul flights with these, they have gotten ever so slightly uncomfortable but not enough to take them off. I have actually used these whilst running. It gets hot but less annoying than in-ears personally. The cups seemed kind of sweat resistant too.

The battery life is amazing. I use it a lot and charge it only once a week. It survived my 16 hr long haul flight plus pre and after flight. As for the Bluetooth connectivity, I had quite a few issues in the beginning. It would connect via Bluetooth but would still play from my phone rather than the headphones. After disconnecting and connecting a few times, it finally started playing ball and now there's no issue at all.

Now to the main point: active noise cancelling and how this compares to the QC35s. I'm gonna be honest, they are both great and as good as each other. I know that's not what people want to hear; they want to hear one is the clear winner. But they are both extremely good. I hate plane noise and they both make it a far more comfortable journey. I really like how it can adjust to the atmospheric pressure (ideal for planes) and with the Headphones app you can adjust how much background noise you can hear. It's just very flexible. You can also choose over sound quality (LDAC) or stability.

I'm really shocked about these headphones. I thought I was gonna return them for the QC35s but they are so good. Only 'bad' thing is I prefer buttons over swiping / gestures for music control. Sony really like gestures.

Last thing I will say is that my partner tried these. He has a set of slightly erm bigger ears and the Sony's were not suitable for him as the ear cups don't go over his ears so he doesn't get the full experience, especially with ANC.

Pros:
+ music quality is fab
+ battery is insane
+ ANC is actually amazing
+ build quality

Cons:
- Costly but it is an investment
- can get hot
- not for everyone's head shape!
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276 people found this helpful
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Mark Williams
5.0 out of 5 stars Superb sounding Bluetooth, noise cancelling headphones
Reviewed in the United Kingdom on 16 March 2018
Colour Name: BlackVerified Purchase
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111 people found this helpful
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Nigel H. Barker
5.0 out of 5 stars What amazing sound
Reviewed in the United Kingdom on 7 August 2018
Colour Name: BlackVerified Purchase
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12 people found this helpful
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