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Slaughterman's Creed details incorrect - Amazon will not change - where else to buy.


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Showing 1-5 of 5 posts in this discussion
Initial post: 20 Mar 2011, 11:19:16 GMT
N. Wilkinson says:
The details for this book are incorrect (due to the ASIN - the warehouse number assigned to products by amazon -apparently having been also assigned a book of flute music).

This means that the title and price are incorrect, as are the "new or used" options from the marketplace, which take you to details for the flute music book.

I am one of the creative team on this book and I have tried unsuccessfully for over 2 months to try and get this changed, as has the publisher, but Amazon repeatedly claim they cannot/will not change it.

The publisher has contacted amazon directly only to be told that no one can correct this error by the customer service team.

This is appalling service, to the publishers of both books, and to customers, who cannot search for/order either book correctly.

Anyone wanting this title I can only suggest ordering direct from the publisher at http://harrymarkos.com/wordpress/titles/slaughtermans-creed/ or from Waterstones or WHSMiths where the book is correctly listed and the right item will be shipped.

Nichola Wilkinson

Posted on 20 Mar 2011, 12:13:18 GMT
C. A. Lee says:
This is a ridiculous situation and Amazon's responses sound absurd. Why can't the book be given a new ASIN?

Posted on 20 Mar 2011, 13:30:57 GMT
This seems like an easy fix if someone were to simply pay attention to the problem. Amazon, please fix this.

Posted on 20 Mar 2011, 14:01:05 GMT
Aimtee says:
How can this be so difficult to correct by Amazon?! Sounds like they just can't be bothered which is pathetic, and for it to go on for 2 months is disgraceful.

Posted on 25 Mar 2011, 14:36:46 GMT
N. Wilkinson says:
The above problem appears to now be fixed.
Thanks to amazon for fixing it, the other sellers who contacted them to do so, the people who posted here, or emailed in and also The Comic Alliance Charity who helped us and contacted Amazon about this matter on our behalf.
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Participants:  4
Total posts:  5
Initial post:  20 Mar 2011
Latest post:  25 Mar 2011

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This discussion is about
Pop Hits: (Flute) (Discover the Lead)
Pop Hits: (Flute) (Discover the Lead) by Divers Auteurs (Paperback - 1 May 2011)