I tried to get my mother into computing with simplicity - we have had a whole year of heart ache and stress since the system has malfunctioned endlessly and no amount of support from their team has been able to sort out the bugs, I didn't mind paying more than the system was really worth if it made mums computing life easier but trying to get to to work has defeated us more savvy computer users so it's been a disaster for my PC naive mum. They have just sent her an email saying they are closing and so they will be withdrawing support; avoid this product at all costs; in principle a good idea but in practice equalled disdain for the old and at the end of the day frightened a pensioner off computers. Luckily they all run back to their sister company Wessex computers Matey looking recommendations from the media on roll out but as a customer an appalling experience.
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