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Servants: A Downstairs View of Twentieth-century Britain Hardcover – 14 Mar. 2013
Servants: A Downstairs View of Twentieth-century Britain is the social history of the last century through the eyes of those who served. From the butler, the footman, the maid and the cook of 1900 to the au pairs, cleaners and childminders who took their place seventy years later, a previously unheard class offers a fresh perspective on a dramatic century. Here, the voices of servants and domestic staff, largely ignored by history, are at last brought to life: their daily household routines, attitudes towards their employers, and to each other, throw into sharp and intimate relief the period of feverish social change through which they lived.
Sweeping in its scope, extensively researched and brilliantly observed, Servants is an original and fascinating portrait of twentieth-century Britain; an authoritative history that will change and challenge the way we look at society.
- Print length400 pages
- LanguageEnglish
- PublisherBloomsbury Publishing
- Publication date14 Mar. 2013
- Dimensions16 x 3.56 x 24.03 cm
- ISBN-100747590176
- ISBN-13978-0747590170
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Review
Humane, perceptive and dispassionate, Servants takes us more deeply and comprehensively than any previous account into the real world of Upstairs Downstairs ― David Kynaston
Beautifully written, sparkling with insight, and a pleasure to read, Servants is social history at its most humane and perceptive. In broad terms the world Lethbridge describes is a familiar one, but she nails it all down with the kind of detail that still has the power to astonish, outrage or amuse ― Times Literary Supplement
Glorious ... Servants is full of eyebrow-raising and laughter-inducing vignettes. But what is most fascinating is Lethbridge's account of the dark side of the master-servant relationship **** ― Daily Telegraph
What Downtown Abbey will never touch on ... In this excellent addition to the history of domestic service in the 20th century, Lucy Lethbridge has swept the existing archive and added new sources of her own. The result is a richly textured account of what it felt like to spend the decades of high modernity on your knees with a dustpan and brush ... Hugely enjoyable ... Where Servants excels is in describing those placed where the older paradigms of domestic service, inherited from the late 19th century, began to break down ... Always pleasurable prose ― Guardian
Scholarly, thorough and vastly entertaining ... Her style is elegant, detached and slyly witty and her canvas sprawling and immense ― Financial Times
Absorbing ... Lucy Lethbridge finds a great deal to write about, all of it fascinating ... Lethbridge enables us to hear the voices of her subjects; she skilfully interweaves written and oral testimony ... This book is empathetic, wide-ranging and well-written: it will enthral many readers ― Spectator
Engrossing ... Devotees of Downton Abbey will recognise the territory of the opening chapters ... Lethbridge vividly describes how this world was forced to adapt itself to the new economic realities brought by war ― Sunday Telegraph
Enlightening and elegantly written social history ― Joy Lo Dico, Independent on Sunday
An illuminating look at the privations of life below stairs ― The Mail on Sunday
An enthralling social history of the past century, told through the eyes of those who served ... Here, the voices of servants and home helpers, largely ignored by history, are brought to life. And what a life! ... The book is full of fascinating titbits ... Lethbridge shows that the history of life below stairs is just as interesting as the story of life above them ― Tatler
Thoroughly researched and tremendously entertaining ... Illustrated with a host of terrific anecdotes ― The Sunday Times
Full of such glorious and sobering stories ... It makes a grand sweep, covering a rich swathe of social history which she unpicks with delicacy, humanity and humour ... Throughout her meticulously researched book, Lethbridge shows how complex and varied the relationship between servant and master could be ― The Tablet
Comprehensively reached and charmingly engaging, Servants is a sensitive, humane and penetrating insight into British society ― Western Morning News
Absorbing history ... Telling their story so fully and humanely ― Economist
Fascinating ― Rebecca Armstrong, Independent
The stories are reminiscent of below-stairs life as depicted in TV's Downton Abbey ― Jewish Chronicle
Full of such delicious detail ... Neither snobbish nor socialist, Lethbridge has produced a sympathetic and affectionate study, laced with invigorating anecdote ― Intelligent Life
A detailed study that makes clear just how gruesome life was for domestic staff in the early 20th century ― Sunday Times Summer Reads
Excellent, thoroughly-researched ― Paul Bailey, Oldie
Comprehensive ― Good Book Guide
Excellent social history ... Anyone who longs to believe Downton Abbey's comforting portrayal of life below stairs will emerge from its pages disabused of such sentimental notions ― Daily Mail
By no means the standard Downton Abbey cash-in. Instead, a brilliantly researched and often eye-opening account of twentieth-century life below stairs ― Readers Digest
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About the Author
Product details
- Publisher : Bloomsbury Publishing (14 Mar. 2013)
- Language : English
- Hardcover : 400 pages
- ISBN-10 : 0747590176
- ISBN-13 : 978-0747590170
- Dimensions : 16 x 3.56 x 24.03 cm
- Best Sellers Rank: 988,370 in Books (See Top 100 in Books)
- 4,721 in History of Western Europe
- 5,353 in 20th Century Britain History
- 37,540 in Social & Cultural History
- Customer reviews:
About the author

A writer and journalist, Lucy has written for a number of publications and is also the author of several children's books, one of which, Who Was Ada Lovelace?, won the 2002 Blue Peter award for non-fiction. She is the author of Servants: A Downstairs View of Twentieth Century Britain, published to critical acclaim in 2013, Spit and Polish (2016) and Tourists: How the British Went Abroad to Find Themselves (2022).
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It is a world that, at (only) 52 I remember very well. Including the sad stories of those who were cast aside (as my nanny was, to my eternal regret). The middle classes treated their servants atrociously, my own family ran them down from around 15 to a single daily women today.
Anyone interested in the occupation of millions of people, most proud of their occupation and taking pride in their employer (working for a duke was definitely better in social terms that working for a middle class employer), should read this.
Ms Lethbridge touches on the use of foreign labour in today's busy two working households. It is almost de rigeur to have a Polish nanny / skivvy in London. The servants of my youth had unlimited time for the "young master" there is no loyalty now it is just money.
Please read this to understand how life was for millions of people. It really is one of the best books I have ever read and cheap!
Excellent delve into past
about the social structure that ran through my early childhood , lots of snippets
from those who had been in service --- funny stories, sad and humbling ones,
I enjoyed this book very much -- but , I'm a girl and wanted lots more '' gossip ''







