Seeing What Others Don't: The Remarkable Ways We Gain Insights Paperback – 13 Feb 2014
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An insightful guide to insight. Particularly good at identifying the barriers to getting there. Indeed, Klein's book moves our understanding of insight forward by significantly adapting the story we have about it. (Julian Baggini Financial Times)
A brilliant discourse on a fascinating subject. It's written in a crisp, fluent, Gladwellish way and the pages flit by (Management Today)
No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein. (Malcolm Gladwell)
Gary Klein is a living example of how useful applied psychology can be when it is done well. (Daniel Kahneman, author of THINKING, FAST AND SLOW)
A must-read for all leaders. (General Anthony C. Zinni, USMC (ret))
Gary Klein pins down what until now has been the elusive topic of insight in his best and most personal work yet. The examples are memorable and Klein translates them into subtle and powerful lessons for practitioners and academics alike. (Karl Weick, Rensis Likert Distinguished University Professor Emeritus, University of Michigan)
Vital to marketers looking to understand consumers needs, SEEING WHAT OTHERS DON'T explains insight, how it works, why insights still matter, what triggers them and shows tips on how to nurture them. (Contagious)
Klein writes with such passion and conviction that you quickly come round to his point of view. The book explains how companies and organisations try to block these insights, no matter how much they may claim the contrary. Using over 100 real examples to illustrate his theories, he explains the concepts clearly and concisely. Klein also reveals how you can boost those insights, and that's invaluable advice. Rating 9/10 Book of the Week. (Social Bookshelves)
Klein takes us on a fascinating journey from medical breakthroughs to military strategy. He analyses why IT systems are dumb by design, and examines how Darwin started to understand evolution as well as how Crick and Watson discovered DNA. SEEING WHAT OTHERS DON'T rattles along with pace and flair while being appropriately enough, packed with insight. (Engineering & Technology)
Klein has spent the best part of five years investigating the origins of insight. The collected stories are fascinating and help to illstrate the five causes of insight that Klein has discovered - the five Cs - noticing connections, coincidence, investigating curiosities, and capitalising on creative desperation (Impact Magazine)
Renowned cognitive psychologist Gary Klein uses a range of fascinating real-life stories to illuminate the nature of insight. Insights can change the world, but we also need insights into the everyday things that frustrate and confuse us, so we can more effectively solve problems, make decisions and get things done.See all Product description
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However, I enjoyed the discussion he developed. Clearly, insight is an intangible subject- one that is going to be difficult to examine under a microscope or measure with a Vernier gauge nonetheless there it's still good science to attempt to extract some meaning from an unempirical review of 120 cases of insight - again, it's an approach that has it's limitations and it will, as you might expect, draw criticism from detractors who expect a perfect model. The author has tried to develop a structure and some appropriately descriptive language to allow the various cases to be grouped, described and distinguished from each other - but it's not like identifying elements in a periodic table with definite physical and chemical properties - as a subject, insight proves to be harder to define exactly BUT I think the author does a good job or taking the reader through the evolution (changes and refinement) of his thinking - I find it very hard to agree with the 2-star review given by "Vroomfondel" who says "Pretty disappointing book not meeting the expectation actually getting insights on getting insights."
I liked the authors style enough to want to take a look at his other books and I wouldn't be surprised if I bought something else written by him.
This book is based on 120 cases of someone having an aha moment. These are sorted in categories, some are discussed in length and show up in pretty every chapter indicating some redundancy. Main conclusion is a chart named 'triple path model' which will not haunt one's memory for too long.
The book might be actually ok if your expectation is right. Expect some nice anektodes around insights, accept some redundancy and finally be prepared that comon sense is wrapped into some mild academic lingo and you get what you are looking for.