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Samsung SL-M2825DW/SEE - M2825DW 28PPM Mono Laser - **New retail** - Warranty: 12M

5.0 out of 5 stars 1 customer review

Currently unavailable.
We don't know when or if this item will be back in stock.
Currently unavailable. We don't know when or if this item will be back in stock.

Product Information

Technical Details
Model NumberSL-M2825DW
Item Weight7 Kg
Product Dimensions33.5 x 36.8 x 20.3 cm
Manufacturer Part NumberSL-M2825DW
Additional Information
Best Sellers Rank 267,830 in Office Products (See top 100)
Shipping Weight9 Kg
Date First Available19 Feb. 2014

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Customer Reviews

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Top Customer Reviews

Format: Office Product Verified Purchase
I am very pleased with this printer, having struggled with HPs for years. The Samsung is easy to set up, the wireless worked with one click.

Very impressed
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Most Helpful Customer Reviews on (beta) HASH(0x9c0b7fa8) out of 5 stars 233 reviews
48 of 49 people found the following review helpful
HASH(0x9c23ba14) out of 5 stars Excellent inexpensive B&W printer, Pros and Cons, vs. Brother HL-2270DW 7 Feb. 2014
By Neil Isenberg - Published on
Format: Office Product
Review for: Samsung SL-M2825DW

Excellent home or home office laser printer, I highly recommend it.


(1) A fairly attractive look

(2) 24x7 Live On-Line Chat tech support, including ability to REMOTELY CONNECT to your computer if you wish

(3) Extensive phone tech support hours including weekends (in addition to 24x7 live online chat), including ability to REMOTELY CONNECT to your computer if you wish. M-F 8A-12A, Sat-Sun 8A-11P.

(4) Output at "High Quality" setting appears superb for most uses like resumes and manual printouts, often the most demanding consumer use

(5) Ethernet, USB, and Wireless connection options, with capability of using Ethernet and Wireless simultaneously

(6) Fairly small and light, well-placed side hand holds

(7) Comes with full sized toner cartridge (1200 pages)

(8) It prints fairly quietly and is silent when not printing

(9) Inexpensive enough to get as a second printer just for text or drafts

(10) Vastly faster and much sharper high-quality setting text than with inkjet printers

(11) Print cost is a fraction of that of inkjet printers (on average a little over 2 cents per page).


(1) Not as high horizontal resolution (dpi) as some higher-end laser printers, though you might have a lot of trouble telling the difference

(2) No color in return for the lower cost, lighter weight, and smaller size

(3) Shutdown should be a one tap and walk away affair, I'd like to see both a standby button and a shutdown button with both clearly labeled as such

(4) Technical support has usually been great for me both live chat and phone support. However, sometimes you can be unlucky with who you get:
---> Someone says the printer is fixed now and hanging up right away, and it turns out not to be fixed and I have to call back.
---> They say they will call back if the phone drops, but they don't even though they were given my phone number each time and I make it clear I expect them to call me back when it happens.

vs. Brother HL-2270DW
and its replacement HLL-2360DW:

This Samsung and the Brother HL-2270DW/HLL-2360DW both fit a sweet spot in low volume value for home and home office use for laser printers. Extensive connection options, paper cassette, compact, etc.

A number of laser printer brands appear to have a gap between the extremely portable versions with limited connection options and little or no paper storage and their desktop models with higher dpi and monthly usage than most homes can get much benefit from. Into this gap we find the Samsung SL-M2825DW and Brother HL-2270DW offering fairly inexpensive models barely over $100 with USB, Ethernet, and Wireless connection, excellent output quality, paper storage tray, and still fairly high portability and fairly unobtrusive size.

The Samsung is 1" taller and 1" less deep. They are the same width.

They are both very portable. However, the Samsung has nicely placed HANDHOLDS on the bottom sides, the Brother has no hand holds. I think this more than makes up for the Samsung's additional pound (15.4 vs. 16.4 lbs). Side note: It is often suggested to remove toner cartridge if moving a laser printer.

The Samsung is noticeably more attractive for home use in my opinion, though I would prefer a true white a little more than the slightly greyish shade of white of the Samsung. Then again that's just me and you may very well prefer the black of the brother.

The Samsung CPU is 600MHz vs. 200 MHz for the Brother. The Samsung memory is 128MB vs. 32MB for the Brother. Clearly although the speeds are rated very similar (27/28 ppm) the Samsung sports much more power and memory under the hood. I don't know how this may benefit the user if at all though since the specs are so similar.

The specs suggest that the Samsung can handle heavier paper.
- Samsung cassette tray: 16-43 lbs.
- Brother cassette tray: 16-28 lbs.
- Samsung manual feed: 16-58 lbs.
- Brother manual feed: 16-43 lbs.

The Samsung output tray handles 150 pages vs. the Brother's 100 pages.

The Brother comes with a starter toner cartridge (est. 700 pages) while the Samsung comes with a full-sized one (est. 1200 pages).

Brother support has telephone support from M-F 9A-8P, Samsung phone support for consumer printers has longer hours and includes weekends (M-F 8A-12A, Sat-Sun 8A-11P). Samsung has the ability to remotely access your computer if you approve to help resolve issues, Brother support does not. I should note that I had a much, much easier time getting through to Samsung technical support than Brother, however perhaps that was just at the time and day I called them.

The product stats back-up ears-on experience .. The Samsung is quieter most of the time, though neither little laser printer is loud or annoying to begin with.

The Samsung uses a dithering trick to mimic 4800 vertical dpi. The Brother has an actual 2400 vertical dpi. For the few samples I ran I couldn't tell much difference in quality per se so in terms of output quality for most consumer needs either will likely meet your black and white consumer or small business low volume printing needs.


For more you can get models with higher resolution and higher monthly usage ratings, however for most homes and home offices these bonuses will be irrelevant and they come with more weight and size, not always welcome in smaller homes and home offices.

For more you can get models with COLOR, though heavier and larger, and more expensive per page.


Standby power tests out to be 1.4-1.6 Watts. This is roughly 13 Kilowatt Hours (kWh) per year (24x365x1.5). At 11 cents per kWh that would be roughly $1.50/yr.

When printing (and when first turning on), within 1-2 seconds it surges up to 890 Watts (up to 8.8 Amps), then settles down to 850-860 Watts (at 7.3-7.7 Amps), and then further drops to waver in a range between 270-710 Watts (at 4.8-7.5 Amps) for the remainder of the print job. During the surge the voltage drops to just below 115V.


- Of course select High Quality in printer properties to get the best results. This enables the 4800 dpi vertical (Standard quality is 600 dpi vertical).

- Often for BEST GRAPHICS RESULTS, for example maps, when printing graphics be sure to DESELECT TONER SAVING in printer properties.

- Don't plug a laser printer directly into a UPS (uninterruptible power supply) due to its hair dryer like surge to as high as 890 Watts at almost 9 Amps (tested).

- If using an extension cord be sure to get one with a gauge (roughly thickness of the actual wire, though more precisely wire cross cut surface area) that can HANDLE THE SURGE plus any other load on the cord with room to spare. However you get your advice on gauge choice, be sure to take cord gauge seriously, it is often even suggested to up the gauge a step higher than you think is required. Home Depot has a chart showing the minimum cord gauge required for different Amps levels, at different cord lengths, that might be a good starting point. Having said all that, laser printer manufacturers usually prefer folks to plug the printers directly into an outlet.

- Even though this has a duty cycle of 12000 pages per month (source: support), it is often a good idea for maximum longevity to aim for 1/10th the duty cycle with consumer models (1,200 pages per month). So if you really are cranking out 10K+ pages per month you might prefer a higher-end printer.


These are great contenders at a sweet spot near but not at the low end of the market by two very reputable companies. In the end most may decide based on whether they prefer white or black.
25 of 26 people found the following review helpful
HASH(0x9c23ba68) out of 5 stars So far Great! 18 Dec. 2013
By rj - Published on
Format: Office Product
It took me a week to decide between this printer and the Brother HL-2270DW. Both are currently priced at $99. I had a hard time determining if the Samsung had a bypass opening for envelops, which it does. However, the first use of it resulted in it pulling in a sheet of paper along with the envelop. I will have to look into what I have to do to avoid this.

Contrary to one review, the wireless installation went seamlessly on my network and three computers using the limited instructions that came in the box. There is a pdf manual available on the included CD that I have not reviewed.

For someone like me that prints the majority of documents in B&W I'm expecting to break even in a year based in ink savings.

The bottom line that made the difference on choosing the Samsung is that it comes with a regular sized cartridge versus a starter cartridge for the Brother. I estimate this is worth at least $25.
7 of 7 people found the following review helpful
HASH(0x9c23bea0) out of 5 stars EASY wireless set up for MAC: instructions here 15 April 2014
By Alison Delahunt - Published on
Format: Office Product Verified Purchase
Several reviews discourage Mac owners from buying this printer, but I have had quick success in setting it up wirelessly. This printer was the right price point and had the features I was looking for, so I did a lot of research and decided to buy it anyways. I was concerned that setup would be difficult, but it was not at all. I looked at advice from many people to strategize setting it up correctly the first time. I was able to do it COMPLETELY AND EASILY the first time, no calls to Samsung for support were necessary.

Here is how I did it:

I removed the printer from the box and followed the directions on the "Quick Installation Guide". STOP following the directions after #3, which is connecting the USB cable that DOES COME WITH THE PRINTER. You do not need to buy a separate cable.

So now, your printer is unpacked, it is plugged in, you have inserted a stack of paper, it is turned on and connected to your computer using the supplied USB cable.


Now go to:

Look for the TAB near top called Downloads. Below you will find "Print Driver (Driver) (ver.V1.05.01)". That is the only one that is specifically for Mac. Click on the blue square that says "ZIP" to download the driver to your computer.

Open it and click on the PrinterDriver folder and then on the MAC_Printer folder. Inside, click on Printer Driver.pkg and it will take you through the steps.


Go to:

Click on the tab named Software. Underneath you will be able to download the "Easy Wireless Setup" utility for Mac OS 10.5-10.8.

Open that zip to find "Wireless Setting". Click and and follow the steps.

It takes about 10 minutes or less, and your printer will be set up to work wirelessly with your Mac computer and any devices that support Airprint like your iPhone and iPad.
13 of 15 people found the following review helpful
HASH(0x9c23be88) out of 5 stars Will Not Connect Regardless of Numerous Attempts on Two Different PC's. 11 Jan. 2014
By DianaM - Published on
Format: Office Product Verified Purchase
I had a Samsung laser for about 10 years and it quit this week. It was used heavily with no issues, ever. That prompted me to purchase a similar, but wireless model, as that is more convenient.

As a note: I have a Brother wireless all-in-one that functions flawlessly with both my laptop (Windows 8) and my desktop (Windows 7.) Never an issue with it with either PC.

This Samsung model (M25DW/XAC) will connect to my PC's and then lose connectivity; it simply will not print anything after one test page and turns itself offline on the PC's. I have unstalled/reinstalled the software three times to no avail. Troubleshooting indicates that this is a know problem (to Samsung) and the fix (VERY complicated IP/DCHP (?), etc.) doesn't change a thing.

Bottom line: The wireless function does not work.

I have made a return request, which I expect to be honored as the product doesn't work.

I'll look into a Brother wireless laser. Sorry Samsung, you lost me on this one.
15 of 18 people found the following review helpful
By Harris - Published on
Format: Office Product Verified Purchase
The printer works well and prints fast, however, two negative issues with this printer prevent me from rating it any higher than one star.

1) It is impossible to reset device if you cannot remember the password to the SyncThru web service. Without the password you cannot change any system settings.

2) Privacy. Samsung wants to monitor everything you do on this printer and send that information overseas. The following text is from the "Internet Connection Usage Agreement".

Samsung software may log user interactions and use your IP address and internet connection to transmit data for software updates, troubleshooting problems and to provide improved customer support. The data transmitted to Samsung shall be used in an anonymous and/or aggregate form and may be transferred to a Samsung entity located overseas.

Samsung is committed to protecting your privacy and the integrity of your computer system, especially when using your internet connection. Your name, address, or e-mail address will not be collected. The data shall not be used in any way that identifies individual users and shall be in compliance Samsung’s Privacy Policy. Click the link below to review or change the settings that customizes how your internet connection may be used.
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