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Samsung Toner Cartridge
on 15 February 2013
I've had quite a few arguments with Samsung over the past few years on the subject of consumables. I'm pretty unhappy with the longevity of this product. Rather than print reasonable quality right to the end of the cartridge, as I found with those which fitted my previous Samsung printer (CLX-3185), the print quality from this cartridge became very faded and indistinct prior to expiry. In fact I felt compelled to change it before the toner level indicator hit 0%. Could it be that Samsung are putting less toner into the cartridges to improve profitability? That's just my speculation. I'll see how the next cartridge fares. At £43 a cartridge, I think the buyer has a right to expect better quality than this. I haven't taken this up with Samsung directly, but I'm sure if I did, their response would simply be that the remaining level of toner is 'just a guideline'.
I'll be voting with my feet now that my favourite 'DIY refill supplier' has an engineered a refill process.