Samsung BD-D8500 Blu-ray 3D Player with Freeview HD and PVR Upto 500GB
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Samsung UBDK8500 - Ultra HD Blu-Ray Player
|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||—||Amazon.co.uk||Amazon.co.uk||123Electricals4Me||Reliant Direct|
|Connectivity Technology||USB; Ethernet; WiFi||USB; Ethernet; WiFi||USB||USB; Ethernet; WiFi||USB;Ethernet;WiFi|
|Item Dimensions||42.93 x 29.97 x 6.35 cm||28.2 x 43 x 5.5 cm||5.3 x 3.3 x 1.4 cm||10 x 10 x 10 cm||23.01 x 4.47 x 40.59 cm|
|Media Type||DiVX; MP3; WMA||AAC; DiVX; MP3; MP4; PCM; WMA||MP4||DiVX||DiVX|
|Special Feature||3D||3D; Smart||3D^Smart||3D; Smart||3D;Smart|
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For a truly integrated home entertainment experience, the D8500M Blu-ray player is an essential item. The Smart Hub feature brings all your content together onto one screen. Anything from web browsing and social networking to downloading Samsung Apps is at your fingertips. A smarter viewing experience is now possible; Search All finds you your content, AllShare lets you share your content, and the 3D converter transforms your 2D content. It's unlimited entertainment that will change the way you watch and in...
Top customer reviews
Setup was very easy. Network detection worked well, although the text input (for passwords, etc.) is rather clumsy. Picture quality from the tuner seems top notch. Blu ray output quality looks equally good. Upscaling from DVD amazed me; I've never seen my DVDs look so good. The on-screen user interface is intuitive and sleek. Also, I really like the Samsung remote controls.
Although I was told the product had a Lovefilm app, it currently doesn't. Samsung tells me that this will come within two weeks. BBC iPlayer works very well with no pauses on my system.
I've not yet tried 2D-3D conversion, so can't comment on that.
The biggest frustration with this product is that although it has two Freeview+HD tuners, only one is "attached" to the hard drive, so it's impossible to record more than one channel at a time. But I knew this limitation before I bought it. Although I'm hoping that a future software upgrade might address this "issue", I doubt it.
At the time of writing, this Samsung product is very new to market so it's relatively quite expensive. Also, it has the annoying limitation of single channel recording, which is not present in other, cheaper products. But this Samsung looks and feels like a quality product. Personally, I was willing to compromise this functionality for a single box, quality product solution. I expect that others won't be prepared to make that compromise and other products will soon outshine this Samsung.
I'm happy with this product because it does what I need, and does it well, but with the one-channel record limitation I can see Samsung selling very few or the price dropping quickly.
One other point to note: if you buy a Samsung product from Amazon, your guarantee is with Amazon, not Samsung. This might not be a problem but when I had an issue with my TV, the Samsung helpline were unwilling to talk to me. Also, I have heard that Samsung offer longer guarantee periods than the one-year Amazon guarantee, but I have no proof of this.
First the good: picture and sound quality are excellent.
Now the bad: when we first got the unit, the optical disc player did not play blurays although it did play DVDs. After a few hours of messing about it finally started playing blurays, like there may have been some dust on the lens perhaps? We have also noticed the aerial connection is a bit dodgy and just lightly moving the cable can cause interference or total "loss" of signal.
But it's the little things that really let this unit down. The user interface just isn't intuitive enough, especially compared to the older Sony unit we had previously for standard definition content. What's worse is the infuriating messages and other behaviour. For example, if you're watching a recorded program on HDD and the unit is scheduled to start another recording during that time, a message appears asking whether you want to switch to the channel to see if the schedule needs updating. Eh? You have to answer yes, no or cancel. So you press no. A minute later when the recording starts, it stops playing the recorded program you're watching and switches back to live TV! And not even back to the channel to be recorded, but to the channel you were last watching! Why would anyone design it to behave like that? So you then have to go through the needlessly convoluted menu to get back to the recorded program, which starts at the beginning again and you have to search through it to pick up where you were kicked off. Another example, you're watching a program in chasing playback, it gets to the end of the program so it displays a message saying "recording complete". When it does this it stops playing the program and goes back to live TV. Why display the message, and why stop playing? So you have to go back and start playing the recorded program again and fast forward back to the point it kicked you off again. Useless!
Deleting recorded programs is a rediculously convoluted process involving a number of un-intuitive button inputs. You certainly can't easily delete a program after just watching it which means you collect large numbers of programs cluttering up the list. In fact as soon as it gets to the end of a recorded program it then immediately starts playing the next which can be confusing.
The EPG is very slow to navigate unlike the near identical Samsung TV EPG we have.
We've also found that the unit will switch on randomly by itself at times. This has happened 3 times in less than a week. We got woken up at 02:30 in the morning the other day because when it switches on the TV also switches on! We have come home to find it on, and it's done it once while we were in the house. It's not like it's switching on to record something either, it just seems completely random!
When it's working properly and not irritating you with it's bizarre behaviour, the picture quality is excellent. BUT there are some serious firmware issues, both in design and with bugs. Samsung: get rid of all those utterly pointless messages and stop it from switching away to something other than what the user is trying to do!!!! We've also found build quality is questionable. Not good.
EDIT: I reported some of these issues to Samsung:
1. Irritating messages and the stopping of playback when recording starts/stops:
Samsung said they'd "pass it on" and that I should pursue any warranty issues with Amazon (though obviously this is a design issue) Not amused.
2. Turning on by itself causing TV to switch on:
Samsung said to contact Amazon as that is the arrangement between Samsung and Amazon. However, I've since worked out myself that you can stop it switching on by itself by changing this setting: Settings->Support->Software Upgrade->Download in Standby Mode=Off (from the default of 2 hours)
So we don't get woken up in the middle of the night anymore! Hopefully this will help others. Obviously it's a bug that when it switches on to do a software update it's also outputting to the TV causing that to switch on but I doubt you'll convince Samsung of that. If you search for "samsung switches on middle of night" you'll find it's a fairly long-standing issue with Samsung kit, yet they told me to talk to Amazon about it.
So we've managed to work-around one of the bugs but the irritating design issues remain.
If usability is the most important thing for you, you may be better going with Sony.
Update after owning for 6 months.
I've now got an even lower opinion of this unit and Samsung "Support" and absolutely do not recommend buying it.
Not only are all the problems already reported present, there is now a new problem which is even worse. If you rewind or fast-forward while playing back a recording, the consequent playback is often jerky at about half frame rate which makes you feel sick trying to watch it.
All of the problems have been reported to Samsung and they seem to have done absolutely nothing to reproduce the issues themselves.
Most recent customer reviews
The option to record entire series is a bonus.Read more
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