Top critical review
12 people found this helpful
on 30 August 2015
Before purchasing this expensive item you need give a lot of thought as to exactly what you want for your money. The main benefit of it is the weight. It is very light and allows you to pack more which is especially advantageous when using carriers with 20kg limits. The other benefit is the ease in which you can wheel the case through airports etc. However, the down side(s) is due to the very thin shell, there is very little protection for items inside the case. Don't forget this is the suitcase that is advertised falling off a cars roof and being crushed by a lorry.... Indestructible??
After my first transatlantic journey, when coming off the luggage belt the case was dented in more than one place and scratched. It looked a 'well used' case after only one journey. The dents do push out from the inside, but it is quite a shock when you first see it. The second transatlantic flight resulted in the same outcome but this time the dent on the spine of the case didn't push out and the interior compartmental fabric and zip were torn and the stitching pulled away. I contacted Samsonite UK regarding warranty or repairs and the only repair centre is in Maidenhead. A collection fee is charged to send the case away. The suitcase was deemed 'unrepairable' and as it is not a manufacturers fault but 'airline damage', the warranty stops there. The claim for damage should have been made through the airline and most have a 7 day reporting policy. Lesson learned, report any damage immediately at the airport.
If you want a very lightweight suitcase then the decision you have is 'would a fabric one would offer exactly the same 'protection' for your garments etc. as this very lightweight 'shell'. The cost of a fabric case versus this expensive 'spinner'?