Top positive review
10 people found this helpful
When you spend alot of money you need good customer service... I got that plus customer satisfaction
on 17 April 2012
I ordered this ring a week prior to me planning to propose. I got it 5 days after. They made the ring specifically for me in Israel which I ordered on a Friday and it got sent by Fedex on the following Monday, with full tracking so my mind was at ease and I received it on Wednesday. Along the way I was the annoying customer and I asked about 3 questions via e-mail which got answered within 3 hours each time. So firstly the satisfaction of getting the ring on time was perfect. Once received I couldn't believe my eyes on how perfect it was. I think i just stared at it for 20 mins. When I proposed she said yes straight away, and she is also in love with the ring. I want to say thank you to 'Natural Diamond, and I will be using their service again for the wedding bands as they gave me discounts for them. Thank you. I really recommend them.