This pretty watch arrived very quickly and perfectly packed. It appeared to be unused and it needed a link to be removed from the bracelet in order to fit my wife's wrist. My wife was at this stage delighted with it. We went to our local Rotary stockist and they readily agreed to take out a link. However, after an unusually long wait their fitter explained that there were traces of "burring" on the bracelet link screw (i.e. someone else may have already tried to remove a link without success). The fitter also said that the shop could not risk further damage to the silver metal bracelet on account of it being relatively soft.
A pity to say the least. The watch has been returned to Amazon for refund.