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Relationology: 101 Secrets to Grow Your Business Through the Power of Relationships Paperback – 28 May 2014
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About the Author
Matt Bird helps leaders and organisations build the relationships they need in order to achieve greater success. He is the creator of Relationology about the art and science of relationships and how they drive business success. He is an international keynote speaker, author and new business development consultant.
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Top customer reviews
What I like about the book is it's accessible and tangible, not vague or 'fluffy'. I have been focussing on a two or three different aspects each week and can definitely see the improvement.
If you sometimes struggle to develop relationships this is a great book to have on your desk. It's a book to keep referring back to as you develop.
This means that Matt engages directly with some quite profound observations about authenticity and sincerity in relationships, and Christian readers will be able to trace this back to Matt’s own Christian faith. But the ideas are presented in such a way as to be well integrated into the whole text, so would not grate for the average non-Christian reader. Some of the striking observations include:
Compliment people: in general, people do not think of themselves as highly as they should (p 32).
Authentic listening is actually a gift rather than a learnt technique (p 40).
Being vulnerable and putting yourself at risk says to the other person that you trust them and that you want to know them at a deeper, more meaningful level (p 46).
Being your own unedited self won’t only change the way that people respond to you, it will change the way that you respond to them (p 95).
Integrity is what we do when no one is looking (p 121).
Taking risks requires you to trust your instinct despite the presence of uncertainty (p 164).
You might recognise some of these insights. I think I spotted the influence of Simon Walker’s The Undefended Leader at several points, and the comments on integrity owe something to the writing of Bill Hybels. Matt even managed to slip a quotation from the New Testament at one point, as a motto from ‘an ancient writing’!
All this made for a refreshing read. Matt here offers us something that can stand up with credibility within his own context of business relationships—but offer something distinctly Christian within that, which will be of use in bringing something positive into that environment. Matt’s own work is testimony to the effectiveness of prioritising relationships. Alongside his other business interests, he is the founder of the Cinnamon Network, which enables churches and other organisations to have a positive impact on their own communities. In 2013 it was given a Big Society (remember that?!) award by Prime Minister David Cameron, who commented:
I’m pleased to be able to give The Cinnamon Network this Big Society Award in recognition of the huge difference they have made across the country. From jobs clubs to street pastors, by supporting churches to address the most pressing issues in their neighbourhoods The Cinnamon Network is transforming communities for the better.
I have offered fuller comments on my blog here: http://www.psephizo.com/reviews/putting-relationships-first/
Relationology tackles an area which I don't think many other business books (or even sales/marketing experts, business events) cover so deeply. If you own a business this book is a must. If you run a company (like myself) that deals with business to business plus rely on repeat business, creating relationships and maintaining relationships are the key to growth and survival. I tend to put "sales and marketing" activities to the bottom of my to do list as it is not natural to me. This book will help you look at "sales and marketing" in a new way.
Very easy to read, split into short chapters. Ideal as you can quickly find what you want and give you confidence before you have to make that difficult phone call or try and make an appointment with that old client you have been wanting to catch up with.
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Most recent customer reviews
This is always my go to when I get stuck in the initial stages of building a professional relationship.Read more