Preface. Acknowledgements. About the Author. Chapter 1 Why Management Failed. Chapter 2 What′s Your Management Model? Chapter 3 Coordinating Activities: From Bureaucracy to Emergence. Chapter 4 Making and Communicating Decisions: From Hierarchy to Collective Wisdom. Chapter 5 Setting Objectives: From Alignment to Obliquity. Chapter 6 Motivating Employees: From Extrinsic to Intrinsic Motivation. Chapter 7 Four Models of Management. Chapter 8 The Change Agent′s Agenda. Chapter 9 The Leader′s Agenda. Epilogue Broadening the Debate on Reinventing Management. Notes. Index.