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Reinventing Financial Services: what consumers expect from future banks and insurers Paperback – 2 Sep 2010
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About the Author
Roger Peverelli is a partner at vodw, a leading strategy consultancy based in The Netherlands. Reggy de Feniks is a partner at strategy consultancy 9senses in Spain. Both are experts in financial services, in b2b as well as b2c markets and have worked in this sector throughout Europe, the Americas and Asia. They have published numerous articles and interviews on strategy, innovation and building customer centric organisations in financial services.
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