Over the moon is an under statement, bought through Amazon sold by sound craft hifi in Ashford Kent, well these guys have customer service down to a fine art, a special mention to Paul Rawlings who sorted everything out for me, I decided after buying the rega planer 2 to install the upgrade kit, however a signal wire came off while trying to install the upgraded cartridge (my fat fingers) got onto soundcraft hifi Paul arranged collection of the turntable so rega could inspect and repair, as gesture of good will the paid for half the carriage costs and to top it off Rega repaired under warranty, I was that impressed I bought the Rega phono mm (Paul sorted me a good deal) so now I am in vinyl heaven, buy the turntable, buy the Rega phono mm if you need one, they compliment each other, if you intend to upgrade buy the turntable upgraded...... The guys at soundcraft hifi would sort it, just will definitely be purchasing any future hifi requirements from these guys.
Wish I could give ten stars.
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