Putting Patients Last: How the NHS Keeps the Ten Commandments of Business Failure Paperback – 10 Aug 2009
|New from||Used from|
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
About the Author
Dr Peter Davies BSc (Hons), MBChB (Leeds 1989), Diploma in Primary Health Care, FRCGP, is a GP Principal at Keighley Road Surgery, Illingworth, Halifax. He also serves as a GP appraiser for Calderdale PCT, is Chair of the Yorkshire Faculty of The Royal College of General Practitioners and is a Yorkshire Faculty representative on the RCGP Council. He writes regularly for medical publications, including the British Medical Journal and the British Journal of General Practice. The views expressed in this publication are his own. James Gubb is Director of the Health Unit at Civitas. After graduating in Philosophy, Politics and Economics from St John s College, Oxford, he worked briefly in criminal law, before joining Civitas in June 2006, where he has worked on European issues and health policy. His previous publications on health include Just how well are we? , Why are we waiting? and Checking up on Doctors: a review of the Quality and Outcomes Framework . He is a regular contributor to print, broadcast and healthcare media.
Top Customer Reviews
Of course, running the NHS as a business - or a series of interlinked 'businesses' - was never going to work. But the political masters never had any better ideas, having lost sight of the Welfare State's original aspirations and principles. As a result, the NHS is leaking £billions and, far worse, hundreds of thousands of patients are injured and even killed by these systemic failings. The hundreds of thousands of patients injured (figures from National Patient Safety Agency) by the NHS require costly additional treatment further on down the line.
That's not to say that individuals are at fault (although some are of course). There are many NHS staff who do their best to make things better, but the 'business' model (as applied bullyingly by NHS bosses) simply isn't suited to the provision of a public service whose expenditure and outcomes are so controlled by politicians and their short-termist fads and votecatchers.
Every household in the country needs this book. As a population we need to separate the fact from the aspirational delusion/illusion that we have a 'world-class', 'envy-of-the-world' healthcare system. We do not. Every family has an NHS horror story. We need to wake up and face the problems, as these authors encourage us to do. As they say, only then can we begin to rebuild a much better service together. The remedies are not difficult or unpalatable.Read more ›