I made a last minuted decision to order snow boots 2 days before I went on holiday. These boots fitted the description for what I was after perfectly. I was concerned the order would not make it to me on time before I left so I contacted the seller and they got back to me immediately to assure me the parcel would arrive the following day and the time I could expect it. Can not fault this seller at all. Unfortunately the boots ended up being too big for me, but a comfy warm purchase none the less.