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A Project Guide to UX Design: For User Experience Designers in the Field or in the Making (Voices That Matter) Paperback – 9 Mar 2012

5.0 out of 5 stars 3 customer reviews

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Product details

  • Paperback: 360 pages
  • Publisher: New Riders; 2 edition (9 Mar. 2012)
  • Language: English
  • ISBN-10: 0321815386
  • ISBN-13: 978-0321815385
  • Product Dimensions: 17.5 x 2.3 x 22.6 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Bestsellers Rank: 180,196 in Books (See Top 100 in Books)
  • See Complete Table of Contents

Product Description

About the Author

Russ Unger is a user experience design and research professional in the Chicago area.  He has worked with top-tier digital agencies, Fortune 500 companies, and startups. He has presented and led workshops at events like South by Southwest, Web 2.0, and UX Week, and is an occasional contributor to various online UX magazines. In addition, he is on the Advisory Board for the Department of Web Design and Development at Harrington College of Design.

Carolyn Chandler is the experience design director for Manifest Digital, an interactive consultancy based in Chicago. She has taught design courses for DePaul University, and developed an interaction design course for the WaSP InterACT curriculum. She speaks internationally, and has been leading UX teams for over 12 years.


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Top Customer Reviews

Format: Paperback Verified Purchase
I've not quite finished the book yet (I'm about half way) and I've really enjoyed it. I like the way it is written and was just what I was needing to guide through a UI/UX project for work. Recommend it.
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Format: Paperback Verified Purchase
This is a very good book to have. There are many individuals out there who claims to be the Head of UX etc and I've heard it all but one thing I definitely noticed is that they know jack when it comes to delivering and managing projects. So for those of you who don't want to end up like them, buy this book and learn the foundations of Project Management, Process in UX before climbing too far up the ladder.
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Written in easy to read, non-jargon terms, this is an excellent resource for starting out with UX design. It deals with all aspects of project management too, so very useful.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 4.2 out of 5 stars 54 reviews
4.0 out of 5 stars Four Stars 15 July 2016
By Joe Elizondo - Published on Amazon.com
Format: Kindle Edition Verified Purchase
Not a bad instructional manual.
44 of 48 people found the following review helpful
5.0 out of 5 stars Excellent UX resource 1 April 2009
By John M - Published on Amazon.com
Format: Paperback Verified Purchase
A Project Guide to UX Design is a book that defines the micro and macroscopic views of user experience design and its role in the project life cycle. Russ and Carolyn do a great job of reiterating what the core of user experience design is as well as identifying the different roles that utilize it. The book covers a lot of ground and takes a transcendental approach of showing the underlying purpose for each role in order to promote a synthetic comprehension of user experience design as opposed to shallow memorization.

The main target audience of the book are Information Architects, Interaction Designers, User Researchers, and other project stakeholders (Business Analysts, Content Strategists, Copywriters, Visual Designers, and Front-end Developers).

To make the contents more inviting, I've created an enclosing outline to provide abstract classifications for several groups of chapters. Each number represents the number of pages in each chapter:

+ Introduction
- Chapter 1: The Tao of UXD (8)
- Chapter 2: The Project Ecosystem (29)

+ Business Perspective
- Chapter 3: Proposals for Consultants and Freelancers (15)
- Chapter 4: Project Objectives and Approach (10)
- Chapter 5: Business Requirements (15)

+ Research
- Chapter 6: User Research (26)
- Chapter 7: Personas (13)
- Chapter 8: User Experience Design and SEO (17)

+ Information Architecture / Interaction Design
- Chapter 9: Transition from Defining to Designing (18)
- Chapter 10: Site Maps and Task Flows (17)
- Chapter 11: Wireframes and Annotations (17)
- Chapter 12: Prototyping (15)
- Chapter 13: Design testing with Users (25)
- Chapter 14: Transition: From Design to Development and Beyond (10)

The book also contains frequent references to books, online resources, and user experience groups and authors throughout as opposed to an Appendix or a 'For further reading' section nested in the back. This helps to drive home the thoughts as you read them, rather than 'when you are finished'.

As an aspiring user experience professional, I do believe that this book is worth owning, reading, and referencing as a compass to create effective user experience in any project setting.
4 of 6 people found the following review helpful
5.0 out of 5 stars Fantastic book, great reference 15 Dec. 2009
By atmj - Published on Amazon.com
Format: Paperback Verified Purchase
This book is phenomenal. Having worked in Human Factors designing User Interfaces for quite a few years, seldom have I seen a broad overview that gets it. You won't find exacting details or templates of how to do each step of the UX task, but you will get a complete sense of what you should be doing at each step you find yourself. There is enough information in this book to really get you started. Also if you already knee deep in a project, you can jump to that point.

I read the book cover to cover and put over 20 tabs on the book for the references they have provided on the web. I checked quite a few and they are a gold mine of info.

I like this book because of its broader appeal. If you sit down and read a text that goes into excruciating detail before you are ready to use that information, reading becomes laborious and you don't retain it. Or you bail on the book and never get the overall picture.
This book is a nice balance of the full picture and the ability to get the detail.

Mind you, when I say it does not go into detail that might be a bit misleading. For instance, when in the section about Search engine Optimization, it helped explain this concept in enough detail that I had a clue what the issues were when dealing with an advertizing firm. Sure enough there were links listed here to provide even more detail. The User research and persona usage was very up-to-date regarding how these would be used and why you might use varying degrees of details. In the section about Wireframes and Annotations, there were good examples and advice as well as links to get more. The User testing section had interesting information that was very current as well. I could go on and on, but the book speaks for itself. You can view the Table of Contents online.

Another thing and it is not a small one, the book is well designed for reading. The font is pleasant and the layout is efficient and provides cues for both "Surfing" and "Deep Dives" of information. In fact they provide sections called Surfing, Snorkeling and Deep Diving, which is very helpful. Nice when a book practice what it preaches and makes itself as usable as the products it's meant to help design.

This book is going on my desk for reference and has been recommended to colleagues.
1 of 3 people found the following review helpful
5.0 out of 5 stars Excellent insights into the everyday practical aspects of UX Design 12 Oct. 2010
By Aaron Irizarry - Published on Amazon.com
Format: Paperback Verified Purchase
One of the reasons this book appealed to me as that it covered many of the practical aspects of working as a user experience designer. There are a ton of awesome books about how to wireframe/prototype, or best practices for form design which I have found super useful, but something I have been looking for as of late is insight into the more practical aspects of working as a user experience designer in both the independent and in-house realms. Russ Unger and Carolyn Chandler do a great job dissecting and presenting a great real world approach to User Experience Design. So with that in mind I hope to briefly share some of my thoughts on the book in hopes that you will pick it up for yourself.

Before I get to far into my thoughts on the content please don't read this and think oh it is a UX book, I am a web designer, print designer, content specialist, project manager (or all of the above with a splash of awesome) this probably isn't really relevant to me. Wrong!

This book has tons of great insights into working with teams on projects, getting information from clients, filling roles that aren't being filled to help projects get done right and various other aspects that can relate to multiple disciplines.

For me personally I am a User Experience Designer at my full time gig so this book had a lot to offer me, some of which I already knew, and lots of good insights that were what I would call "a-ha moments". It is always helpful to re-learn/re-fresh our knowledge of things we have already learned as well as bee seeking out new ideas, approaches, and insights into our disciplines of choice.

Right out of the gates the introduction preps you with solid expectations on what the book is, how to use it, and the types of resources mentioned along the way. Chapter one gives a solid overview of what User Experience Design is and some of the defining traits of user experience designers.

The first few chapters unpack some of the dynamics of working through projects by indentifying the type of projects, understanding roles, and getting a feel for the team or client that you are working with on the project. Other topics range from writing proposals, SOW's to finding the right approach to project objectives, and putting together business requirements is covered in these chapters providing some great insights.

The later chapters really dive into UX design and the different phases. Research, persona creation, Site Maps, Wireframes, and taking the design into the development phase. The key to all of this is not a step by step "how to" approach but more of what I found as a practical approach based on real experience that provides valuable tips and insights.

I know my review is brief... but if I were to expose every gem (and there are many) and highlight it would have made this post far longer than any of us would have been able to read (or I would be able to write). If you work in the design field this book is a great resource, and if you are a User Experience Designer (or web designer) this book is a must.
3 of 4 people found the following review helpful
5.0 out of 5 stars Real-world vocational applications 17 Feb. 2013
By Jurgen Mantzke - Published on Amazon.com
Format: Kindle Edition Verified Purchase
I purchased this book as I was beginning to lane-change my career.
I found the strategies and theories immediately applicable, and found numerous passages which warranted highlighting.
I'll be keeping those notes handy while I continue to aim high in my current job as a UX designer.
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