Have one to sell?

2 VIDEOS

Image Unavailable

Image not available for
Colour:

Portal Mini Black 8" from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in

Platform : Windows

Model name	Portal Mini
Brand	Facebook
Screen size	8 Inches
Item weight	3 Pounds

About this item

Smart Camera and Smart Sound - Smart Camera pans, zooms and widens automatically, so you can move and talk freely while always staying in frame. And Smart Sound enhances voices while minimising unwanted background noise.
Story Time and AR Effects - With Story Time, you can bring your children's favourite stories to life with music, animation and AR effects. And bring even more fun to calls with AR masks and more.
Works with Messenger and WhatsApp - Easily video call friends and family on smartphones or tablets using Messenger or WhatsApp.* Add up to three people to a group call with WhatsApp, or seven with Messenger.
Alexa Built-in - Enjoy voice control of your favourite music, watch the news, control your smart home, get the weather, set a timer and more. Just ask.
Superframe - When you're not in a call, Portal Mini can display photos from Facebook, Instagram and your phone's camera roll, give you birthday reminders and show you when friends are available to connect.
Privacy - Clear and simple settings mean you're always in control. You can easily disable the camera and microphone, and video calls are always encrypted.
Adaptive Screen - Portal Mini's display automatically adapts to ambient lighting and colour, so your photos will look great in any light.
Alexa built-in devices let you instantly connect to Alexa to play music, control your smart home, get information, news, weather, and more using just your voice.

Claim up to £150 when you trade in your gaming console. You are leaving the Amazon.co.uk site and headed to another company. Click here to continue.

For any questions please contact Brightstar at 0344 412 2481 between 9am to 7pm (Mon-Sat) and 10am to 5pm (Sun).

How does the Trade-in work – Click here.

More items to explore

Page 1 of 1 Start overPage 1 of 1

Customers who viewed this item also viewed

Page 1 of 1 Start overPage 1 of 1

Special offers and product promotions

Pay over 3-months interest-free with an Instalment Plan on your Amazon Mastercard Minimum Purchase £100. Learn more.
Buy this device and get 90 free days of Amazon Music Unlimited when you set up Alexa. After setting up Alexa on your device, you will receive an email with further information. Offer valid for a limited time only. £9.99/month after. £7.99/month for Prime Members. Renews automatically. New subscribers only. T&Cs apply. Learn more.
Amazon Business : For business-exclusive pricing, quantity discounts and downloadable VAT invoices. Create a free account

Customers who bought this item also bought

Page 1 of 1 Start overPage 1 of 1

Have a question?

Find answers in product info, Q&As, reviews

There was a problem completing your request. Please try your search again later.

All Product Information Customer Q&As Customer Reviews

Product details

Style Name:Black | Size Name:Portal Mini

Product Dimensions : 2.3 x 15.1 x 21.5 cm; 1.36 Kilograms
Release date : 15 Oct. 2019
ASIN : B07XY7HL93
Item model number : 899-00077-13

Best Sellers Rank: 3,317 in PC & Video Games (See Top 100 in PC & Video Games)
- 565 in PC Accessories

Customer reviews:
6,643 ratings

Product guides and documents

FAQ (PDF)

Product description

Style Name:Black | Size Name:Portal Mini

Portal. Smart video calling with Alexa built in, and so much more. Portal's Smart Camera automatically pans and zooms to keep up with the action and Smart Sound enhances the voice of whoever's talking while minimising unwanted background noise, so connecting with loved ones feels like being in the same room, even when you're far apart. Portal can also display photos from Facebook, Instagram and your phone and with Alexa built in, you can control your smart home, get the weather, set a timer and more, hands-free. Screen images simulated. User experience may vary.

From the manufacturer

Deals related to this item

See all deals

Page 1 of 1 Start overPage 1 of 1

Customer Questions & Answers

See questions and answers

Customer reviews

5 star		77%
4 star		14%
3 star		4%
2 star		2%
1 star		3%

How are ratings calculated?

Top reviews from United Kingdom

There was a problem filtering reviews right now. Please try again later.

Mr. Gerard K

THIS IS A REVIEW FOR UK CUSTOMERS THINKING THE ADVERTISING WAS FOR THEM AND NOT AMERICANS

Reviewed in the United Kingdom on 27 November 2019

Style Name: WhiteSize Name: Portal Mini

Terrible for UK customers. In order to use "Hey Portal" voice command you have to set language to US and so you have an American assistant. Alexa does not work in the same way and some skills are not accessible for equal commands (my Alexa sits next to it so can compare). Whatspp requires the phone to be present, which is fine but then it will not show an incoming calls, additionally you cannot use the voice commands to call on whatsapp and have to manually enter it (how quaint and 2015). This is a real turd and needs a lot of polishing. I hope someone reads this and avoids like the plague. I got for camera (which works fine) and talking to family on whatsapp (which it is rubbish for). Probably great in the US for messenger users but rest of the world should avoid.

465 people found this helpful

Helpful

UK customer

Not working

Reviewed in the United Kingdom on 15 November 2019

Style Name: BlackSize Name: PortalVerified Purchase

Making calls works fine but receiving calls does NOT.
If you have a smartphone then do not bother buying this device.
If you do not have a smartphone do NOT bother buying this device either - I bought one for my grandmother, signed up to a new Facebook account for her and logged into the Portal. Calling worked but receiving calls did not. Randomly my grandmother's Facebook account was blocked and under review. I have submitted a photo, her mobile number etc. but it is still blocked. There is no way to contact FB and the Portal helpline who contacted me know very little about the device and cannot unblock FB accounts - even though this thing only works if you have a FB account.

Overall AVOID.

313 people found this helpful

Helpful

J. MacKinnon

Only the start....

Reviewed in the United Kingdom on 10 November 2019

Style Name: BlackSize Name: Portal TVVerified Purchase

Very easy set up, got one for us and one for parents in late 60s so they can stay involved with new baby. Very easy to pair with Messenger / WhatsApp, even those who don't have the system we're impressed with what they experienced on phones alone. The tech is impressive, automatically locks onto faces / voices, smoothly pans / zooms, ideal for moving about with crying / feeding baby. Will be used for feeding and bathing times, also perfect for Christmas day. Ignore the haters/tinfoil hat wearers. Ideal for far apart friends and family

232 people found this helpful

Helpful

TIM

Very good quality, and works well for WhatsApp and Facebook video calls.

Reviewed in the United Kingdom on 11 November 2019

Style Name: BlackSize Name: Portal TVVerified Purchase

I wanted a device that would enable me to make WhatsApp video calls using my TV as the local display, and this box does that extremely well.

The unit itself feels solid, weighty and very well made. Using the built-in clips, it sits securely atop my Samsung flat screen TV, and the power cable is impressively long. They know the box is likely to be placed on top of a TV, so could be some distance away from the nearest power socket, so that attention to detail is really appreciated and unexpected - I expected to need an extension lead, but didn't.

I was a little frustrated that the box spent over an hour updating itself before I could actually start using it. It said the software update may take about 15 minutes, but ended up taking very nearly a full hour. It then rebooted, at which point I thought I'd be able to start playing with my new toy, but no such luck. It then started updating the remote control, which took a further 3-4 minutes, taking the total update time to over an hour. Only then could I start setting the box up.

It's a pity the box is WiFi only, as using a wired connection would have been more convenient (no need to enter a WiFi Key) and probably would have sped up the update process.

Once I finally managed to start the setup process, this was really easy and intuitive, and only took a few minutes.

One slight annoyance is that the on-screen keyboards are not QWERTY - the "keys" are arranged alphabetically, which I found awkward.

During the setup process, I was offered a full-screen view of my own camera, so I could position the camera and play with the tracking feature and see what the picture was like. It would be nice to be able to recall this feature after initial setup, especially if I want to move the box to a new position, but I couldn't see any option to.

My first call was a WhatsApp call to my mum, who has a fairly old Android phone.

The picture quality is very good, even in a fairly dimly-lit room, and the video tracking works extremely well - actually far better than I had expected! If you move to the other side of the room, sit down, stand up, do a dance, whatever, it follows you flawlessly.

When the other person turned their phone on its side, the picture filled the TV screen my end, and my picture flipped to horizontal and filled the screen their end as well - perfect!

Audio quality was crystal clear both ends. The call audio comes through the TV speakers, but there is also a speaker built into the box itself. This emits the ringing signal, even when the call is being initiated from my end, which seems a bit weird.

I was pleasantly surprised to find that the volume buttons on the Portal remote adjusted the volume on my TV - how it knew how to control my TV is a mystery because I never told it, but it worked somehow!

My second call was another WhatsApp call, this time to a contact who has a new iPhone XR. Sadly, on this call, when they turned their phone sideways, while their picture flipped and filled my TV screen, my picture remained vertical and displayed as a pillarbox on their end. That was disappointing, but no doubt a bug that will be sorted out at some point. We flipped back and forth several times, but could not make the Portal box flip its image to horizontal.

I then tried a Facebook Messenger call to the same contact, and that worked much better - when they turned their phone to horizontal, both pictures flipped to horizontal so we had full screen both ends.

I have yet to try a Portal to Portal call, but I have no reason to doubt that this will work well.

This box's primary function is to make video calls via a TV, and that job it does very well. I didn't try any of the other features because, frankly, I couldn't care less about them. Hopefully the landscape orientation bug will be sorted out in a future software version, then it'll be perfect.

UPDATE - April 2020:

Since I bought the Portal TV around 5 months ago, the software has been updated.

The inset picture from your own camera is now placed in the bottom right corner of the screen instead of the top left, which is better, but I would still prefer an option to choose which corner to put the picture.

There is now an option to force portrait/landscape orientation, so even though the automatic switching still doesn't work reliably, this can be manually overridden to provide a full-screen picture both ends.

There is still no option to check the picture from your own camera without starting a video call to someone, but I have discovered that if you go into the "Photo Booth" app from the home screen, you can see what your camera is seeing locally without starting a call.

WhatsApp does not work reliably. Incoming calls frequently don't "ring" on the Portal, and after a period of time the Portal TV will stop working altogether with WhatsApp, complaining that my phone is not connected to the Internet (it is). You then have to delete your WhatsApp account from the Portal (which triggers a confirmation code sent to WhatsApp your phone, demonstrating that it really is connected!) and then re-add it again. Of course, this loses hidden contacts list, so you have to set this up again. I've since given up on WhatsApp, and now just use the Portal TV for Facebook calls, which seem to be much more reliable.

Portal-to-Portal Facebook calls work brilliantly, and the picture quality is excellent.

I have tried out the Alexa functionality, and this seems to work as you would expect, but it's not a feature I use regularly.

218 people found this helpful

Helpful

Amazon Music Stream millions of songs	AbeBooks Books, art & collectables	ACX Audiobook Publishing Made Easy	Amazon Web Services Scalable Cloud Computing Services

Audible Download Audiobooks	Book Depository Books With Free Delivery Worldwide	DPReview Digital Photography	Goodreads Book reviews & recommendations

Amazon Home Services Experienced pros Happiness Guarantee	IMDb Movies, TV & Celebrities	Kindle Direct Publishing Indie Digital & Print Publishing Made Easy	Shopbop Designer Fashion Brands

Amazon Warehouse Deep Discounts Open-Box Products	Amazon Business Service for business customers	Whole Foods Market We Believe in Real Food	Amazon Second Chance Pass it on, trade it in, give it a second life

Select Your Cookie Preferences

Image Unavailable

Portal Mini Black 8" from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in

About this item

More items to explore

Customers who viewed this item also viewed

Special offers and product promotions

Customers who bought this item also bought

Have a question?

Product details

Product guides and documents

Product description

From the manufacturer

Deals related to this item

Customer reviews

Reviews with images

Top reviews from United Kingdom

There was a problem filtering reviews right now. Please try again later.