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IT Policies & Procedures: Tools & Techniques That Work (IT Governance Policies & Procedures) Paperback – 22 Sep 2004


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Product details

  • Paperback: 611 pages
  • Publisher: Aspen Publishers (22 Sept. 2004)
  • Language: English
  • ISBN-10: 0735547106
  • ISBN-13: 978-0735547100
  • Product Dimensions: 25.8 x 18 x 3.4 cm

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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 3.3 out of 5 stars 3 reviews
8 of 8 people found the following review helpful
3.0 out of 5 stars Expected more... 20 April 2003
By B. Clarke - Published on Amazon.com
Format: Hardcover
I expected more from this book - at least some concrete, document examples (verbage) on tailoring IT policies. Readers should look here for an overview but elsewhere for mor e detail.
13 of 16 people found the following review helpful
5.0 out of 5 stars IT director 17 Jan. 2002
By A Customer - Published on Amazon.com
Format: Hardcover
This book did a very good job filling in some gaps in my
knowledge of running an IT operation. This book is very
helpful for technical people who find themselves now having
to manage an IT department. Policies and procedures are very
important in making an IT shop run smoothly, and this book
will give you a head start in getting your shop in order.
6 of 8 people found the following review helpful
2.0 out of 5 stars Disappointed reader 9 Sept. 2002
By A Customer - Published on Amazon.com
Format: Hardcover
I was not at all pleased once I received the book at the full purchase price. I was expecting more formal policies already written. The ones included in the book are very broad and most likely unuseful in their current format to most any business. I recommend that you get the book, but do not pay the full price for it. Find it used.
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