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Playstation 4 FAULT - Anyone bought a faulty PS4 with a continuous flashing blue power indictor?


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Showing 1-7 of 7 posts in this discussion
Initial post: 23 Feb 2014 13:29:28 GMT
klive05 says:
I have purchased a brand new PS4 only to set it up and it does not work.
The fault is no picture on screen and a continuous flashing blue power indicator when switch on. I have checked connections, tv settings and manuals. After pressing the power button the power indicator is supposed to flash blue on start up and then turn white. Mines just flashing blue... All day long! Massive disappointment for a new gen product..WTF?

Posted on 24 Feb 2014 09:07:31 GMT
you will need to phone sony directly and they will send you a replacement within a few days, DO NOT send it back to amazon! My friend had the same and sent his back and its taken him 3 months!!!! to get a new one!

In reply to an earlier post on 24 Feb 2014 13:00:36 GMT
Strange, after contacting Amazon.co.uk I've received a new console in less than one week, and I live in Belgium. My first one was also faulty.

If they have stock, they will send you one.

Posted on 24 Feb 2014 14:28:57 GMT
fair enough, it was just after release he bought his console though so im sure supplies are better than they were but given Sony has said new consoles will be in short supply until at least April, i would always go with Sony over Amazon in terms of a quick replacement

Posted on 3 Mar 2014 20:01:08 GMT
klive05 says:
Thanks for your response guys! Am in the process of returning for a full refund but will be back to square one...where to buy and who has stock?

I have read on the net that this issue goes back to when the product was first released! Was wondering if it would be better to wait a couple of months to clear the run of these faulty PS4's. Anyways...it seems there is short supply at the moment so waiting is compulsory and not an option.

Posted on 4 Mar 2014 10:31:16 GMT
you wouldnt have needed to wait if you got in touch with Sony, they kep 10000 consoles in stock to replace faulty ones should people get them! When you return to amazon waiting is the only option

Posted on 12 Apr 2014 16:11:15 BDT
Mr. H says:
Did you guys with this problem try using a different HDMI cable?
No video image seems like it could be caused by a faulty HDMI cable...just a guess.
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Participants:  4
Total posts:  7
Initial post:  23 Feb 2014
Latest post:  12 Apr 2014

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