Have one to sell?
Phone Power: Increase Your Effectiveness Every Time You're on the Phone Paperback – 10 Dec 1998
See all 3 formats and editions Hide other formats and editions
|New from||Used from|
Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
The author maintains that the telephone is a n underrated tool that most people take for granted. Phone P ower delivers concise how-to information to enable anyone to make more effective use of the phone, especially in a busin ess setting. '
There are no customer reviews yet.
|5 star (0%)|
|4 star (0%)|
|3 star (0%)|
|2 star (0%)|
|1 star (0%)|
Most helpful customer reviews on Amazon.com
Amazon.com: 1 reviews
A Good Read!
23 April 2001 - Published on Amazon.com
10 people found this helpful.
Doc Morey's inexpensive, practical book takes a no-nonsense approach to operating effectively on the telephone. He gives special attention to people who perform customer-service and sales roles. The book briefly describes common worker-on-the-phone problems and offers a quick rundown on how to overcome them. Its concise format helps make it a handy reference guide for anyone who regularly works on the telephone. The specific, efficient tools offered actually can increase your telephone effectiveness, so we [...] recommend this book for anyone who uses the phone in business, especially telemarketers and customer service representatives. Supervisors might want to take a look, as well, so they can train staffers and develop guidelines.